Fairfield Inn and Suites Dallas East

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great

The staff was perfect however I had reserved 2: beds and when I arrived only 1 bed was available for our first night.

Everything was great

Housekeeping should be improved. Never cleaned my room and I stayed multiple days. Breakfast ran out of items and were slow to replace. Front desk staff were helpful and efficient.

Nice room quiet area definitely gone be staying again soon..

Everything great

Overall experience was good, I would stay there again.

Arriving to Fairfield we were greeted with nice enough hospitality but there were three people located in the front chatting with the manager. While walking in they looked at my fiancé and I. I thought nothing of it and went to go park my truck extremely quick while my fiancé had our luggage heading to our designated room. In that short amount of time I was gone which was around a minute the young man was trying to talk to my fiancé. My fiancé of course did not respond to these flirtation attempts and then the other two women mocked my fiancé and they were laughing at her making my fiancé feel embarrassed and disrespected . When I got back I saw my fiancé’s face and asked what the problem was. When I went to go confront the young man and women the young man jumped up started screaming and took off his shirt and signaled for me to come fight him heading outside as we were in the lobby. I felt disrespected as well as there was no accountability from the young man. While the women did apologize the young man had to be cooled down and treated like a child by his accomplices. After this incident I talked to the manager professionally but with a firm attitude. We talked for a long time and in the end he could do nothing for me and my fiancé… He did not kick out the young man, say anything to him, or even offer any sort of compensation. He attempted to make us feel as we were the problem and brushed off what we felt as if we were whining for nothing. I had no choice but to let it go

respectful staff

Room was clean, well supplied