Hôtel des Pyrénées

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Friendly staff, very professional and courteous. Room was clean

I was booked for 3 nights but left on the first day. The walls were paper thin, I could hear my neighbours in the next room which was very uncomfortable. There were small specs of what I believed to be bloodstains on the bed which made me suspect bedbugs. I wouldn’t recommend staying here.

There is a branch of this hotel in every arrondisement so please be certain on which exact place you booked. I went to the wrong branch and I was kindly directed to the right branch and given guidance on tours. This gentleman was very kind and showed great customer service. The neighbourhood was vibrant with great street art and easy access to transport links. When I arrived to the right branch, I was asked for a fee which was not explained for nor did I receive a receipt and I couldn't pay by card. I was permitted to go into the room as I had no euros. The receptionist held my suitcase the next day until I found a working ATM. This experience degrades the reputation of this hotel chain - hidden fees without explanation or receipts feel unprofessional. The room itself was beautiful. Large windows, a working AC, excellent lighting, cool fridge and charging facilities with USB ports as well. The bed was clean but sheets were ripped and instead of sewing alterations, it was tied up which was quite unprofessional but it was very clean. The desk space and bedside tables were very clean. The floor of the bathroom had soap scum from the previous visit and the hand basin was dirty. The paid breakfast in my room was a sweet gesture and the highlight of this visit. The gentleman who served it was kind and pleasant.

Good location near the metro, and our family which was obviously important to us. Helpful staff after just having my phone stolen...

I was traveling alone so I stayed in a room with a twin sized bed and I definitely had enough space but I'm also not a very tall person so I'm not sure if the size of the bed would be sufficient for a taller person. The shower was great and the water was always warm with great pressure. The location was fantastic because it is just across the street from the Pyrenees metro station. I could get anywhere I need to go very easily. I would definitely stay here again on future trips to Paris.

Good basic hotel, clean and quiet. The problem was - bed. Very uncomfortable, covered in plastic mattress.

The hotel is next to metro station. It's clean and comfortable enough for a budget accommodation. Staff is kind and helpful.

This room was small. Like a dorm room in college. But did you get breakfast delivered to your dorm room every morning?! That's what this hotel does! Love it! A hot beverage of your choice (in this case, mine was hot chocolate), orange juice, a baguette, a croissant, plus butter, honey, and jam!! The room itself was small, but adequate. It did have a mini-fridge, which I appreciated. The bathroom was tiny. The shower floor - which did properly slope to allow for drainage - was flush with the rest of the bathroom floor, so it was tough trying to keep the rest of the floor dry when taking a shower. Sometimes, some water even seeped out into the main room. The housekeeping could be improved. I was once left without any toilet paper. Another time - no towels.

Not the most ‘chic’ of Paris suburbs, but good transport links with bus and Metro within 50 meters. Usual room and bathroom size for Paris )not large!) but acceptable. Walking distance to the beautiful Buttes Chamomt Parc. Good value.

The service is nice and the room is good though a little small. However, I was inflicted by the noise. There is vertically no block of noise from other rooms. I can hear other people’s snoring. In my second night of stay, some bad-mannered people came to my next door and talked and laughed loudly from night to dawn. I couldn’t sleep for that night.