Crown Regency Prince Resort

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Elevator still under maintenance

Elevator: not functioning Generator: not working. we were there when power in the island was down. Behind furniture: very dusty Balcony railing: too low even for a 5.3 ft guy like me Resto/Cafe: not in operation

When we stayed here it was undergoing maintenance. The lifts didn’t work and the rooms next to hours were being worked on - installing AC units Our rate included breakfast - we had to walk 20 mins to their sister hotel for breakfast ! If we wanted breakfast we were asked to eat in our rooms or outside seating area - the dining area was closed. The breakfast was bought up from the sister hotel and sometimes cold when it arrived Location was good, stafff were friendly

Had to be moved to another hotel and wasn’t communicated or organised in the best fashion. Having said that staff were great!

Nice and affordable place to stay

It was bad they are ready to open for guest after the six months closure.

I booked at the crown regency prince hotel. When i arrives at the frontdesk i was advised that they are upgrading me to another regency hotel which was the crwon regency courtyard and the lady at the fd told me that this is also located at station 2. We waited for a good 30 mins for their service shuttle that never came said it was not avail and we were assisted by their staff instead to ride a tricycle. They did not even have the decency to call me ahead of time so I didnt need to pay 120 only to find out im not staying there when i asked whats the reason she said they are trying to fix several things but there were guests there when we were waiting. After 2 hours we were finally given a room at the courtyard which was basically just rooms in a building doesnt even look like a hotel. The room is nice thou but it was a dead spot. My wifi didnt have signal and theirs were not working either. And station 2 is the end of station 2. I chose regency prince because i did not want to walk far but this was way farther than talipapa. Hot water was not working. Yellow water comes out of the bath tub and when i requested for coffee took them more than an hour to finally have someone deliver that to our room. Not my money's worth! Bad service! Will never stay here even for free!

My experience wasn't very good :(, air conditioning did work, wifi was very slow, service was slow but friendly,

Staff great polite and help location, quiet but not far away to shops and restaurants,

The staff were lovely and kind, but I had requested a beach resort with Ocean view, this was a step up from a Hostel in a noisy crowded street, a walk to beach. There was not even a little refrigerator in the room, in the tropics! No Business center, exercise room or pool.After staying at World of Dreams in Manilla I was shocked Expedia arranged this. Because people were so nice I didn't want to blame them and we made the best of it. Also, I had to sign if I got sunscreen on any linen I'd have to pay for it! I'm on an island for goodness sakes!