Alona Hidden Dream Resort by SMS Hospitality

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The room started leaking when it rained. Shower barely works.

Not worth $90 a night. But definitely right in the middle of everything. Unfortunately they closed the beach access. At the price we paid we were expecting world-class resort, as we just came from one in Cebu the same day.

알로나비치와 매우 가깝고 맥도날드가 바로 옆, 슈퍼가 바로 앞이라 위치는 최고라고 할 수 있다. 룸과 화장실은 넓고 매우 독특한 느낌이다. 70년대 한국 주택 느낌이다. 바 선생님이 출몰할까 걱정되었으나 다행히 없었다. 수압이 약해 바가지로 물을 퍼다가 씻었다.

The initial family room we were given did not have a fridge as it was "broken" and have a strong sewage smell coming from the shower drain and on the 2nd morning the washroom flooded and thr toilet would not flush. they do not have laundry service even though it is listed as an amenity feature. We even had to take a room downgrade and they would not adjust the price.

Amazing kids friendly pool. Friendly front desk clerk. Will definitely book again

This place is a hidden gem of little Bungalow style chalets Super clean And in a great place for Restuarants and local bars they have a well stocked shop with everything that you forgot and also a fabulous seafood Restuarant with fresh fish and shellfish daily that’s BBqd as you order Highly recommend

Amazing staff Very helpful in arranging tours Great pool

This hotel can be better to accommodate and support better to its guests. No soap, no shampoo, white towels look brown. I would not stay in this hotel again.

The pool is out of service and was filthy- given how many mosquitos there are in Bohol we were surprised that they had not drained the pool given it clearly hadn't been in use for a while. The sign stating it was out of service was in English only, a few Chinese/ Non English speaking tourists used it in the evening without realising. On day 2 of our trip the shower stopped working, we were informed the maintenance man was on holiday so nothing could be done until the next day, when challenged it was suggested that we use a bucket! They ultimately changed our room but the staff hounded us whilst we moved, trying to get access to our old room before we'd been able to pack, demanding that we were quicker (it only took us 5 minutes to move), we realised that this was because they wanted to put other guests in that room despite there being no water (shower, toilet, sink- noting that the Coronavirus is currently spreading in Asia). We did flag that they should not do this and expressed our concerns however we were informed it wasn't our problem. On the final day the water also stopped running in our new room. Whilst it is a cheap hotel running water is a basic expectation. They did not clean the rooms in 4 days and refused to change the towels stating that they had run out. Finally on check in they want cash only- despite having a card machine, they will insist they do not- however being persistent will result in them finding it. I travel a lot and this hotel really was shocking.

My family and I are regular guest at henann resort in panglao . We have seen many changes to this resort over the past 3 years . The one thing that they still can’t do right is check and check out . Guest should not have to stand in line for 2 hours to check in , Also the rooms are starting to look old and worn out . The breakfast buffet which used to be incredible has gone down hill to just mediocre , i was very disappointed .