Ruby Luxury Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room was ok, card key in worst condition, keep go in and out of electric, when u call for help the staff they came and assist u. Doesn’t seem to be happy when I say thank you. Is more of an inconvenience to her. The breakfast was ok, food is not stock properly. They have a hot water container but not plug in. And again when u ask for help it’s more of inconvenience to them. The gentleman that work front desk was very nice and pleasant, the female that work with him is different story. Overall I guess u get what your pay for.

My experience there at the Ruby Hotel was terrible

They need to get card facilities for payments cash only

This hotel is very very bad, It's even had roaches. Very bad services. Food is terrible.

Good little hotel right at the Southern end of Nha Trang beach. NOT at the Northern end where Hotels.com have it on their map. A difference of at least 3 kilometres that we had to walk in 30C+. Not the hotel’s fault &, hopefully, will now be rectified. Rooms were pretty spacious, good value and well maintained. The staff were very friendly and gave me a very quiet room as requested. The breakfast buffet had a good selection, with a staffed pho and eggs station, that I hadn’t expected. Overall an excellent experience and we consequently extended our stay. Happy to recommend.

Toilet clogged ,bathroom dirty.Breakfast poor quality. Not recommended,

The hotel is located in another spot than the one shown in the Hotels.com site. It is at the south of Nha Trang beach, instead of being at the north side. I selected this hotel due to its location near the places I wanted to visit. However, the real address is nearly 3 km to the south. So I had to pay taxis, This is a missleading information that should be modified.

Great location just across from the beautiful Nha Trang beach. Lots or good restaurants nearby and a short walk to ATMs. The staff is very helpful and always smiling. Bed was very comfortable on our western backs and the a/c worked well. As many hotels in SE Asia are doing this one is recovering from the covid shutdowns. There is no bar. The restaurant is only open for breakfast good restaurants close by but it was good. Small indoor? pool that was refreshing after a day touring. The bathroom. Nice big tub/shower. No shower curtain so the floor of the bathroom was flooded after our showers. I don't get that but it is SE Asia and not the first time our western minds have questioned "Why" during our time here. But the hotel is a good value for the money and we were comfortable during our stay. The staff like most places we have stayed are friendly and helpful to a fault.

The hotel is across from a quieter part of the beach but still has chairs and umbrellas for rent. Our room had a beautiful ocean view and was very nice. Just check that the map location has been updated on Hotels.com as it showed it being 3 kilometers north of where it is.

Very nice place, everything went well, room clean and nice, staff friendly, excellent breakfast included