Facilities & services
Non-smoking throughoutElevatorAccessibilityBicycle rentalsSafety deposit boxLaundry serviceConciergeATM/BankTourist info deskWheelchair accessibleBreakfast service (additional charge)Where to?
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Guests and rooms
2 adults, 1 room
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Phoenix Palace Hotel Hanoi 
27A Phu Doan Str(Old Quarter - Hoan Kiem Dist)See map¥ 311.4per night
This is the cheapest price in 30 days, based on the rates on 25 Oct
Top reasons for booking
Good location
Great view
Friendly staff
Dining
Popular facilities
Restaurant
Free WiFi
24-hour front desk
Luggage storage
Business center
Free parking
Exploring the area
Vietnam Railways, 900m, About 14 mins from hotel by foot
Noi Bai International Airport, 21.6km, About 24 mins from hotel by car
Midori Spa Hanoi, 100m, About 1 mins from hotel by foot14
Deluxe Double Room (with Window)
1 double bed or bigger
22.0 m²
City view
16
Family Suite, Balcony, City View
Bed type arranged at check-in
30.0 m²
City view
19
Suite Double with Bacolny and city View
1 double bed or bigger
25.0 m²
City view
13
Deluxe Quadruple Room, City View
Multiple beds
35.0 m²
City view
19
Connecting Room
Multiple beds
5.0 m²
City view
8
Family Triple Room
2 beds
30.0 m²
City view
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Reviews
Read all reviews
4.4/5.0
Great
114 reviewsLocation
4.5
Services offered
4.6
Cleanliness
4.2
Atmosphere & facilities
3.7
Reviews summary
From real reviews, powered by AI
All
With photos
4.5+
3.0+
Clean rooms
Good location
Friendly staff
Large space
Dining
Reviewed: 1 Jan 2026
3.0/5.0
GoodStayed with family · For leisure
The room did not have proper locks to lock room from inside, it only had the knob lock which could be opened from a key outside. The only thing is its proximity to old quarter. Else it’s not worth.
Reviewed: 23 Feb 2025
4.0/5.0
GreatStayed with partner · For leisure
The staff were helpful and everything we wanted to see was in easy walking distance.
Reviewed: 22 Dec 2024
4.0/5.0
GreatStayed with partner
One night. Got upgraded as a courtesy.
Reviewed: 19 Mar 2024
3.0/5.0
GoodStayed with partner
spacious room, early check-in, very bad TV reception, good breakfast, central location in Old Quarter, but directly across from the hospitol garbage collection area with trucking done at all hours of the day.
Reviewed: 6 Mar 2024
5.0/5.0
FantasticSolo stay · For leisure
This hotel is heavily booked. They had to give me a family room for me, a solo travaller. The location is very convenient. Few minutes walking distance to train street.
Reviewed: 28 Nov 2023
5.0/5.0
Fantastic We thoroughly enjoyed our time at the Phoenix Palace. Anna, the manager, was incredibly kind and made us feel exceptionally welcome and cared for. She always responded to our requests with an open heart, no matter the time or complexity. Anna is undoubtedly the hotel's greatest asset. Her perfect English, warm smile, and abundant patience create an atmosphere where guests feel more like friends. We'd also like to express our gratitude to Peter for his kind assistance during our stay.
The hotel itself is comfortable and boasts an amazing location. It's clean and provides a sense of safety. While the breakfast was enjoyable, we found that the cooking lady wasn't as hospitable as the aforementioned staff members. However, on the whole, we have nothing but positive feedback about this hotel. We highly recommend the Phoenix Palace.
Reviewed: 25 Jan 2023
4.0/5.0
GreatStayed with partner · For leisure
The negative part of staying here was that you could hear everything happening in the halls. And every other night of our stay a family checked in and screamed and yelled while running up and down the halls late at night. Sometimes people were just hanging out in the halls having loud conversations. The walls are quite thin.
The positives were that the breakfast was delicious. Small but tasty! The staff were kind and friendly. The location was great. Very close to the lake, shopping and restaurants.
Reviewed: 13 Sep 2019
5.0/5.0
FantasticFor leisure
Great location and friendly and helpful staff. Would recommend to all.
Reviewed: 8 Mar 2019
5.0/5.0
Fantastic The hotel is not far from the center.
The staff are friendly.
Quite clean.
Reviewed: 13 Mar 2018
5.0/5.0
Fantastic Phoenix Palace Hotel was a great hotel for my husband and I to explore Hanoi! The staff were very kind and the breakfasts were delicious! So much food!! The rooms were very spacious and had great A/C units! We walked everywhere around the city from this spot-great location!
Overview
Exploring the area
Transport
Vietnam Railways
Noi Bai International Airport
Attractions
Midori Spa Hanoi
Vietnam Tour Booking HaLong Bay Sapa Ninh Binh Ha Giang Sim 4G internet Exchange Money 24h
Halong Bay Cruises
Sabi Spa
Hang Da Market
Hanoi Vespa Tours
Saint Joseph Cathedral
Lá Spa - Massage Gội đầu dưỡng sinh
Non-smoking throughoutElevatorAccessibilityBicycle rentalsSafety deposit boxLaundry serviceConciergeATM/BankTourist info deskWheelchair accessibleBreakfast service (additional charge)Property policies
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