Holiday Suites Puerto Princesa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Me and my family enjoyed our stay in this hotel, it’s very convenient, staff is hospitable and friendly. Room is nice,clean and spacious.looking forward to visit again

Staff very courteous, location very convenient ❤️ it , till next trip

Very friendly staff Great pool Free refill water for entire stay Great location across from mall Breakfast is always cold Limited breakfast (inc. fruit) but some new items each day

Location was very convent. The property and rooms are showing a lot of wear over the years and could do with some maintenance. My first room had a faulty AC unit which hammered away and a shower which had seen better days. I was offered a different room which was better and had an excellent night sleep. Facilities wise, they have a very decent gym which was not advertised! It has a treadmill, cross trainer and cycle. A full set of dumbells up to 30kgs and best of all a power rack with Olympic bar and plates to match. Only down side is they don't have a bench for all those weights. The bar and restaurant is a bit small with limited drinks available. Very limited alcoholic drinks despite being on the menu and the cocktails where disappointing. Never the less it was a decent comfortable 3 star hotel a stone throw away from a shopping mall and was reasonably priced so for a short stay was perfect.

Usually I don't bother leaving reviews. I am a business man in charge of apac with 11 countries and 22 resellers so my time is quite limited. But for this hotel I will make the time. First and foremost the staff are very kind and pleasant. Special shout out to Bella in the restaurant who helped make me something off the menue to help with my stomach issues. Thank you very much Bella! The hotel staff did try to help with my requests as best they could but the hotel owner really needs to improve the facilities. Breakfast is incredibly simple and needs much much more variety. The door key rarely worked and took at least 5 attempts with me putting my back into the door before I could get inside. There are no plug adaptors available so my laptop died the first night and the rooms shower has minimal water pressure...trickle showers only. I stayed a total of 5 nights and never received a clean bathroom mat, always blackened and filthy. I won't recommend this hotel unless the owner makes an investment to greatly improve their offering. I will stay elsewhere next time.

Super close to the mall. Convenient location. Room is pretty good. Clean. Lovely breakfast.

It was clean and the staff were friendly and helpful.

The rooms are very basic which would have ok but I booked 2 rooms a few months earlier to make sure we had a place to stay as we always book ahead when we go on holidays. One room had 2 single beds and our room had 2 single beds and a folding bed. Why would you give me that. A folding bed is only for when I booked last minute & added another guest. There were no towels in both rooms so we asked for some towels. After eating dinner outside there’s still no towels. I called the front desk and said they will ask the housekeeping to bring some. They only brought two and there’s three of us in the room. There is no extra toilet paper, only the ones on the toilet paper holder. We had to ask twice before they brought us some. Breakfast is included but is also bad. Food is not for breakfast, more like lunch food and there is no bread of any kind at all. Will never stay at this hotel again.

The structure is not new but well maintained and kept clean by very kind members of staff. Being so close to the Robinson mall is perfect if you are in need of something and big choice of restaurants to eat in. They can set you up for different things to do, such tour and activities, but because of our short stay and bad weather we couldn't enjoy the Underground River tour. Summing out....a 10 minutes away from the airport good place, where me, my fiancé and our little kid had a nice time with a good breakfast and a quiet swimming pool perfect for kids.

I like the location is close and accessible to dining, transpo, and shopping. Did not like the no Internet access from the room.