John Hay Hotels Forest Wing (formerly The Forest Lodge at Camp John Hay)

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

It's a bit old and the flush in the toilet is not in good condition , it's an old hotel , well maintained but need some remodeling especially in the bathroom.

A+++

Wish they had airconditioning in our 1 bedrm suite. It was warm during the daytime.

Needs updating

Great location and staff are friendly

Adequate

Internet was Not fast The dining room was amazing Phenomenal food and great staff The concierge staff were very helpful on the second visit Plus the concierge staff helped me with complicated travel arrangements Great stay across the board

Clean room and friendly staff

Toilet kept plugging. We were told by the manager that we could not put toilet paper in the toilet and needed to put in the bin. That is disgusting! The room was in bad condition with stained furniture and beaten-up cheap cabinets. The kitchenette was a joke with no accessories other than a microwave and small refrigerator. The cabinets were completely empty. And finally, upon checking out we had to wait in the lobby for 15 minutes while our room was inspected as if we were trying to steal things. Not a nice send off at all. On the positive side, the grounds were beautiful and most of the staff was friendly and tried to be helpful. But there were too many problems for us to enjoy our stay.

Couldn’t get sleep because we need to open windows to get cool inside and the wind carries the sound of noisy neighbors in the area