Citymax Hotel Business Bay

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Rooms no clean Staff not welcome face

Cleaning in the room is bad The air condition with nousy voice The staff withowet welcom look or asmile

Need more staff to manage guests

Very nice location in Business Bay. Easy to take a taxi from location. All staff were very friendly and helpful. Room was very nice and clean.

Friendly staff

Mainly poot Staff

very nice

Overall good but lots of noises from the club

Staff was very friendly however the breakfast is horrible, the hotel is definitely a three star not four.

Attention to detail in terms of servicing the room was sorely lacking. Each day we had something not done properly. Day 1 of 5 - noted 4 hangers missing. Day 2 - towels not replaced; Day 3 - only one towel replaced and toilet paper not replenished, no coffee, sugar or stirrers replenished; Day 4 - one towel and bath ‘rug-towel’ not replaced, Day 5 - toilet paper not replenished. Water - not sure how many should be there but it varies from day to day and we were then asked about bath robes being replenished on Day 4. I am not sure what I ought to have had in my rooms - this happened at varying levels in the different rooms booked - I had 3 rooms booked. Staff are either overworked or have a serious language and understanding barrier as a result. Finally, any supervision of the work done in terms of room maintenance would have caught these issues. I am not sure what cleaning took place as there was significant dust build - up and as for the bin in the bathroom, it was only cleared on day 4 of our 5-day visit! Fancy and smart rooms but really poor with servicing and did not give a comfort feel about overall cleanliness.