U Hotels Makati

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Best hotel in Manila . Staff was great and clean

Really no amenities to speak of. One day the meal was excellent but the remainder they were okay. Claim they have the best coffee but it was far from great. I could drink it but no real desire for a second cup. The staff were polite and attentive. The rooms were only average and rather small. Everything was clean and tidy. We moved to another hotel for some luxurious living and amenities but the price was substantially higher. The hotel was okay for the lower price.

Amazing food and truly the best coffee! The El Mundo staff were attentive and friendly. Also hats off to the security guard!

I like the room clean,bed so nice also.

Everything is Great

This was one of the worst hotel experiences I’ve had. The toilet didn’t flush properly, and although someone came once to try to fix it, they couldn’t and did not follow up or offer a room change. You can imagine how “fun” it was having to pour water from the bidet sprayer for 5 to 10 minutes after each use just to get a partial flush. That was not the only issue. The safe was not working and was never fixed, and the AC unit kept dripping outside, creating constant noise. Overall, the staff seemed indifferent and unwilling to properly resolve even basic problems. Definitely not a pleasant experience.

This was one of the worst hotel experiences I’ve had. The toilet didn’t flush, and although someone came once to try to fix it, they couldn’t. We were told the hotel was fully booked so they could not move us, even though the conditions were not livable. You can imagine how “fun” it was having to pour water from the bidet sprayer for 5 to 10 minutes after each use just to get a partial flush. That was not the only issue. The safe was not working and was never fixed, and the AC unit kept dripping outside, creating constant noise. Overall, the staff seemed indifferent and unwilling to resolve these problems. Completely unacceptable, and I strongly advise others to avoid this hotel.

No gym, no pool, no rooftop

We enjoyed our stay at U hotel. Each morning breakfast was great off the menu. Rooms were clean and beds comfortable. Nice added touch having slippers in the rooms. Staff very friendly and helpful. Would stay here again if in town

This is my second time staying at this hotel. Staff is always so friendly and helpful from the security guard that's always ready to help us with our bags. Friendly front desk staff. To the housekeeping that's always accommodating. Everyone greets you with a smile. The rooms are spacious enough for 2-3 people depending on which rooms you book. The only thing is they only give you one roll of toilet paper so if you need more you will have to ask front desk. Bathroom is clean with hot showers. They have a restaurant in the main lobby and close to other restaurants and lounges and Rockwell mall. Overall for the price and all its definitely a high recommendation.