Jin Hua Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

breakfast area is a bit crowded

Ok

Staff was approachable and helpful to enquiries. Willing to help with bicycle/umbrella rental and food service. Housekeeping was good. Breakfast dishes have some variety but could be served/kept warm for guests to enjoy

Check out time is a bits too early!

Quite an old hotel with old furniture and fittings.

A family booking for 4 rooms. They initially could not find the reservation. Once they did 3 of the supposedly non-smoking rooms were not. One was really bad. They changed that for another but it also had some smoke smell. Just not as bad. There were also some stains on the carpets in the rooms and some mold on the walls. Of the 7 family members no one considered this to be a good hotel.

Would not recommend this to any business travellers. "Hotel" is on the 7th & 8th floor of an old shophouse office/apartment. Reception on 7th floor. There are basic room amenities but in my experiences were rather dimly lighted within the room and along the corridor. There was some stain on the bed sheet - I cover with the bed cover to sleep. There are security measures like access key control and on ground floor a security guard watches at certain time of day. Strong recommendations to the team @Hotels.com - please visit the hotels you offer. Also, please allow fair choice to cancel our booking. (eg I book online for 2 nights with plan to meet a client who happen to visit the area - hence this visit. When I first check in hotel, I did not feel comfortable and had thought of changing to a nearby hotel which looks much more proper. The cancellation policy with Hotels.com prevented any such cancellation with refunds - although my reasons were reasonable. I was concerned about security and professional state of the hotel to be residing even in a short trip)

Good location. Hotel is walking distance to railway station and also to downtown shopping and night market areas. The hotel is located inside a commercial building. Have to take a lift up to the 8th floor where there is a reception. The hotel rooms are split over 2 floor. The room I stayed in had no window, but it was newly furbished and was modern inside

By only seeing the pictures and rating of this hotel (rated 3-Star as show on Web), you can't image how bad it would be ! It is located on the 7th and 8th floor of an old, unattractive commercial building, I was almost killed by its outlook when I arrived the ground floor ! I never expected that a 3-Star hotel doesn't have its own building ! The hotel lobby is so-so and so as the service personnel, they didn't possess sincere and helpful attitude. The room is not too bad but is very much different from that in the pictures. The carpet is old and worn. The worst thing happened in the bathroom, which bad smell came out from drainage duct, and the shower appliance is broken and rust ! When I requested to change my room, the counter staff refused by telling me that there was no more room vacant. I very much doubt about that as I didn't see many guests show-up at the restaurant during breakfast.

The hotel is located very near the station and I recommend it to travelers who are not driving or do not intend to rent a bicycle for going around. Security is also good because for Rooms which are not at the same level as the reception,you need to use your room card to scan to enter this glass door before going back to your room. Generally,the staff were quite polite. Initially I could not use the wifi even though there was connection. However when I changed the telco my phone was connected to,it worked fine. I found a strand of hair on my bed near the corner. H The room is big and lighting is warm.If you prefer rooms with white lightings, this may not be suitable for u.