El Nido Moringa Resort

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I had a wonderful stay at the Moringa resort. I am not sure what the comments are talking about regarding the staff service, because I found them to be excellent. They allowed us to check in 2 hours earlier than expected and welcomed us with a fresh beverage, added an extra bed for us, and checked us into our room. They answered every question or request my family and I had, and were super accommodating. The restaurant staff was also the same, we enjoyed the complimentary breakfast, and the happy hour drinks aren’t bad. My only negative review is the location of the hotel, as it is not within the main El Nido town and the transportation between there and back can add up quickly, but that is not their fault. I enjoyed the pool and had a massage at the hotel - terrific service as well - and would be happy to come back! Thank you for making our stay so comfortable!

Very nice staff

We stayed here with our 8-month-old baby, and the staff absolutely loved her! We had a room on the bottom floor, which worked great with the stroller; however, the hotel isn't accessible, meaning you need to use the stairs to get around the hotel, which was a bit annoying with the stroller but doable for us. Also, there are paving slabs to the rooms on the bottom floor, which isn't so stroller friendly. The room itself was lovely! There was a bit of a weird smell in the bathroom area—but you kind of got used to this. They provided a baby cot as well, which was great. The mini bar is well priced; you need to call to get this restocked. The housekeeping to tidy the room daily came late afternoon (4/5pm) which was a little annoying as it's when our baby napped. Staff are wonderful here. It was my birthday, and they had made a display on the bed for when we arrived, complete with a slice of chocolate cake! That was so unexpected and such a nice touch! On my actual birthday too, they did the same with the towels and leaf writing. The breakfast was ok too; there was an omelette station, which we used most days. The service for lunch is a bit slow—whether you're eating in the restaurant or on the beds. They often don't have some things, so prepare a backup option! But the lunch food is good and well made. The pool is lovely; the water isn't as crystal clear as I would have expected, but we swam in it no problem. The pool area is small, but we were never unable to get a bed.

Pool was amazing and not crowded so you could have a sunbed everyday. Bar is open all day so that’s nice to have a cocktail or beer by the pool. Staff was amazing Location is great and some nice restaurants just walking distance from there and about 10mins from the busy area by TukTuk. Room was nice too Would definitely stay there again.

Friendly and accommodating staff, family friendly environment. very relaxing

Nice little boutique style hotel. We had room with large patio and access to pool which was nice. Room was a really good size as was the bathroom. Safe is very small. It will not fit an iPad or Laptop. Pool is small but was great after a day out and about for cooling off. There are many restaurants and a few shops in walking distance which was nice and quite a few restaurants offering vegetarian options which was nice.

The hotel was undergoing renovations when we arrived so pool and restaurant were not available on the first days of our stay. We were offered to use the facilities of an affiliate hotel, though. The staff was incredibly kind and helpful but some more training is required in the restaurant. Good stay overall.

The staff is very friendly and accommodating. The room initially assigned to me the aircon wasn’t working properly. The maintenance crew arrived very quickly and assessed the issue. The management decided to change our room rather than us wait the two hours for repairs. We really appreciated their efforts to ensure our comfort. No issues with anything else

The property grounds were beautiful and well-kept, with everything conveniently located nearby. The front desk staff was warm, welcoming, and quick to assist—especially after a mix-up with my booking agent. A special thank you to Patricia at the front desk for handling everything with such professionalism and care.

Staff was super friendly. Accommodations were very nice and the pool and restaurant had a beautiful setting. The only thing I would warn everyone is they only accept cash (Pesos) so bring cash for amenities and the on site restaurant. Highly recommend