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2 adults, 1 room

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Merchant Hotel

55 JalanSee map

Rs. 9,695.77per night

This is the cheapest price in 30 days, based on the rates on 20 Sep

Top reasons for booking
Good location
Central location, walking distance to attractions, street food, and public transport. Close to Chinatown, Little India, and Komtar. Free public bus service available.
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Restaurant
Free WiFi
24-hour front desk
Luggage storage
Free parking
3.8/5Good 217 reviews
Reviews summary
Great location for exploring Georgetown, near attractions and public transport. Clean, comfortable rooms with good air conditioning. Friendly, helpful staff providing excellent service. Good value for money.
Exploring the area
chargEV Charging Station, 3.3km, About 6 mins from hotel by car
Penang International Airport, 15.2km, About 17 mins from hotel by car
Cheong Fatt Tze - The Blue Mansion, 200m, About 3 mins from hotel by foot
49
Executive Double Room, 1 King Bed
1 double bed or bigger

18.6 m²

53
Deluxe Twin Room, 2 Twin Beds
2 beds

21.0 m²

9
Deluxe Double Room, 1 King Bed
1 double bed or bigger

21.0 m²

40
Executive Twin Room, 2 Twin Beds
2 beds

23.0 m²

City view

43
Deluxe Double Room
1 double bed or bigger

25.0 m²

No pictures available yet
Room EXECUTIVE
Bed type arranged at check-in

23 m²

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Reviews

Read all reviews
3.8/5.0

Good

217 reviews
Location
4.2
Services offered
4.0
Cleanliness
3.8
Atmosphere & facilities
3.8
Reviews summary
From real reviews, powered by AI
Overall impression
Great location for exploring Georgetown, near attractions and public transport. Clean, comfortable rooms with good air conditioning. Friendly, helpful staff providing excellent service. Good value for money.
Location
Central location, walking distance to attractions, street food, and public transport. Close to Chinatown, Little India, and Komtar. Free public bus service available.
Services offered
Friendly and helpful staff. Efficient check-in/check-out. Complimentary water and toiletries. Attentive service with guest requests handled promptly. Staff are amazing.
Cleanliness
Clean rooms and bathrooms. Well-maintained and recently renovated. Easy access. Clean toilet. Some reviewers mentioned the cleanliness of the toilet.
Atmosphere & facilities
Comfortable beds and spacious rooms. Good air conditioning. Observation deck with nice views. Balconies in some rooms. Recently renovated interiors.
All
With photos
4.5+
3.0+
Good location
Paul
Reviewed: 23 Apr 2025

2.0/5.0

Below average

Solo stay · For leisure

In need of an upgrade. It might have been ok once but is now looking very shaby. Room safe was broken, wet patch on carpet due to leaking ac, rotten bathroom door frame, street noise and shower took an age to run hot. Staff were friendly and did their best.
Bing Kit
Reviewed: 19 Feb 2024

4.0/5.0

Great
Close to shopping and historical area.
Philip Puay Koon
Reviewed: 17 May 2023

1.0/5.0

Below average
Booked into 2 rooms on 10th floor which both were warm due to hot spell. But reception not proactive to offer lower rooms until I requested. Because of my complaints and changed rooms 3 times I believe a certain staff took personal action to reconfigure my key every day. Thus, I had reset my key. Hope management will look into my case.
BOON KHIM
Reviewed: 22 Jul 2022

3.0/5.0

Good

Solo stay

Booked three room request high floor when reservation but all arrange in First floor,the towel disrepair & smelly too.
James
Reviewed: 22 Apr 2022

4.0/5.0

Great

For business

It is a dated hotel that has seen better days. Having said that, the service staff is attentive and helpful. Location is good. Carpark is opened in the back. The rooms are old but OK. Beds too soft like the pillows. We heard noise from the karaoke next-door til after 11pm. Then there is the noise from I think the external aircon condenser that's making a lot of humming noise every few minutes for about 15 secs each time. There's no noise from the road. Also didn't hear the prayers from the nearby mosque.
Phoon
Reviewed: 10 Jan 2022

1.0/5.0

Below average

Stayed with friends · For friends and family

Bad experience stayed in Merchant Hotel
Mithrra
Reviewed: 20 Dec 2021

5.0/5.0

Fantastic

Stayed with partner · For leisure

awesome stay
Verified traveler
Reviewed: 15 Apr 2019

4.0/5.0

Great

Stayed with family · For leisure

clean, good air con, location good, good services, friendly.
Verified traveler
Reviewed: 25 Feb 2019

5.0/5.0

Fantastic

Stayed with family

one thing that this hotel has compared to many other hotels is that the location is very convenience and really centre to the places of attraction.
Elsie
Reviewed: 18 Jan 2019

4.0/5.0

Great
Convenient but depend on the purpose of visit there

Overview

Merchant Hotel

First open:1984-01-01
Renovation:2023-01-01
Rooms:93
Floors:11
Star rating:

Located in George Town (Downtown George Town), Merchant Hotel is within a 5-minute drive of KOMTAR and Swettenham Pier Cruise Terminal. This hotel is 1.5 mi (2.4 km) from Gurney Drive and 2.6 mi (4.1 km) from Gurney Plaza.

Description

Located in George Town (Downtown George Town), Merchant Hotel is within a 5-minute drive of KOMTAR and Swettenham Pier Cruise Terminal. This hotel is 1.5 mi (2.4 km) from Gurney Drive and 2.6 mi (4.1 km) from Gurney Plaza.

See all

Exploring the area

Transport

chargEV Charging Station

Train stations
3.3km

Penang International Airport

Airports
15.2km

Attractions

Cheong Fatt Tze - The Blue Mansion

200m

Camera Museum

300m

Hotel Penaga

400m

Mydin Emporium Pulau Pinang

400m

Penang Bazaar

400m

Pasar Chowrasta

500m

Lorong Love

500m

Campbell Street

500m
See map

Facilities & services

Popular facilities
Restaurant
Free WiFi
24-hour front desk
Luggage storage
Free parking
General
Parking
Designated smoking area
Uncovered parking
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Reception services
Multilingual staff
Food & drink
Breakfast service (additional charge)
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 11 will be charged as adults at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Other fees

Fee for continental breakfast: approximately MYR 30 for adults and MYR 30 for children

Early check-in is available for a fee (subject to availability)

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a meal at Merchant Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

See all policies

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