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Guests and rooms

2 adults, 1 room

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Hotel Cielo

Calle 4norte s/n entre 5ta y 10av - ColSee map
Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Rooftop terrace
Restaurant
Free WiFi
Fitness center
Spa
24-hour front desk
4.3/5Great 309 reviews
Exploring the area
Playa del Carmen Airport, 900m, About 2 mins from hotel by car
Bahia Bay Cozumel, 300m, About 4 mins from hotel by foot
3D Museum of Wonders, 400m, About 6 mins from hotel by foot

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Overview

Hotel Cielo

First open:2004-01-01
Renovation:2018-05-01
Rooms:18
Floors:3
Star rating:

With a stay at Hotel Cielo, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.3 mi (0.4 km) from Playacar Beach and 0.3 mi (0.4 km) from Playa del Carmen Maritime Terminal.

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Exploring the area

Transport

Playa del Carmen Airport

Airports
900m

Attractions

Bahia Bay Cozumel

300m

3D Museum of Wonders

400m

Playa del Carmen Maritime Terminal

400m

Central Square

400m

Paseo del Carmen

500m

Playa del Carmen Main Beach

800m

Plaza las Perlas

900m

Quinta Avenida

1.1km
See map

Facilities & services

Popular facilities
Rooftop terrace
Restaurant
Free WiFi
Fitness center
Spa
24-hour front desk
General
Buggy service (additional charge)
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Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Note: Check-in policies vary by property. Please check carefully before booking

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

Other fees

Fee for cooked-to-order breakfast: approximately MXN 290.00 to 350 for adults, and MXN 150.00 to 300 for children

Airport shuttle fee: MXN 2999.99 per vehicle (roundtrip, maximum occupancy 4)

Airport shuttle fee per child: MXN 2999.99 (roundtrip), (up to 11 years old)

Nearby parking fee: MXN 250 per day (3281 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carboncitos, or stay in and take advantage of the room service. Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 11:30 AM for a fee.

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