GINN Hotel Berlin - Potsdam

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The entire staff at the GINN go above and beyond every time. From the arrival process to the departure formalities always 10/10. Highly recommend this location for its quiet location, quick access to Berlin itself and an always clean and inviting environment.

An absolute joy to stay there !!!!

The room was clean and comfortable. The breakfast is very good with a large variety of items. The interior is aesthetically pleasing, especially the dining area is very beautiful. The setting is wonderful with a lot of green and the Teltow Kanal right along the property. Listening to the birds outside through the open window in the morning was wonderful! Otherwise, the room was very quiet with only a few sounds coming from outside the door during my stay. To my surprise there was a massage chair in my room! Overall I would highly recommend this facility! There were a few things I would mention though. The side of the bathtub, where the shower is located, is very high with only limited places to hold onto, and the bottom of the bathtub is very slippery. I suggest getting an accessible room if you don't want the risk of slipping when getting in and out of the bathtub. Parking was difficult due to some cars being parked in two spaces and overall not enough parking spaces being available, especially during events or conferences. The secondary lot on site gets very muddy in the corners. When the second lot was also full, I had to park across the street in a time limited parking area. This happened several times during my stay. Thankfully I did not get a ticket! The bed linens are washed with a perfumed detergent. Consider requesting hypoallergenic linens for people who are sensitive to perfumes or strong detergents.

Very nice.

Excellent hotel!

Like the hotel. But bath tub design is not good. I slipped and fell in tub with the glass partition falling on my body. Fortunately it didn’t break. But it took me a while to put it aside and stood up. After changing the room, I smelled sewer. But I still think it is a nice hotel with reasonable price. Staff are very friendly!

Nice hotel with very reasonable price.

All very good

Check-in process went smooth and the front desk guy, Hamza was pleasant and helpful. He was the only enthusiastic staff member I found here. Everyone else was cold, distant, not friendly, and aloof towards me as a guest. Not one good morning" or "how was your stay?: -- Nothing!!!There was another staff member who worked the front desk at night and he was really rude and nasty with his attitude! I asked him for a bottle water said I had to pay for it. My room had an awful smell coming either thru the vents or toilet-- I could not tell. Smelled like onions/sewage. The bed was ok, but the pillows were not. My neck and head hurt bc they were practically flat with no support. I did not make the staff aware that the room smelled. Just sprayed it to mask the stench. Was gone the whole day and when I returned in the evening, the cleaners barely cleaned my room or made up the beds. I never opened up the windows, however, when I came back, the windows were left wide open and I had to kill the bugs that flew in. They even made nests on the ceiling and corner of the room. No garbage bag for trash. Overall, the hotel was quiet, view from room was lovely, and the bathroom with the huge tub was a plus. The trinkets in the bathroom were also useful . The mirrors were great! The area felt safe and was within walking distance to restaurants and public transportation. Although, it was convenient to the venue I had to attend-- I would not stay here again.

this type of hotels is good for family visits not linked to business plans and for people not rushing to do something in central parts of Berlin.... Very quiet place and isolated