RAIA Hotel & Convention Centre Kota Kinabalu

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Bathroom is dirty and room is small

Quiet and room is spacious

An okay hotel with reasonable amenities. Be aware that there is no alcohol in this hotel despite the ‘mini bar’. Staff lovely and very helpful. Limited options for vegetarians especially at breakfast

One of the staff is not friendly when i asked for late check out.

Bathrooms need more cleaning. Rooms are ok. Staff are very helpful.

Reception and staff were ok and helpful. Clearly housekeeping was the major issue: dirty sink, rubbish in the sinkhole, stained duvet and pillowcases, stained iron plate, no jug kettle, run down ironing board. What's worse was had very disturbed sleep. Creepy noises and window in the bathroom was left open by the hotel (don't know for what reason???) By far this has been one of my worst for 2- day stay at any hotel. For the rates charged of over RM200, that's just unacceptable. I suggest the hotel reduce the rate to RM100-150 which will justify their setbacks.

Great stay

Please alert when customer call

Property is running down and need major renovation. Ventilation in the room is bad, toilet so so, the rest is just above decency.

ホテルの立地は特に問題なく、お部屋も比較的清潔で快適だったが、島で唯一のムスリムのホテルとう事もあり、畑違いな気がしたのが残念。