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2 adults, 1 room

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JW Marriott Hotel Medan

Jalan Putri Hijau No. 10See map
Top reasons for booking
Good location
Great view
Friendly staff
Dining
Popular facilities
Bar
Coffee shop
Restaurant
WiFi
Free WiFi
Fitness center
4.6/5Fantastic 648 reviews
Reviews summary
Exceptional service, friendly and helpful staff, spacious and clean rooms, convenient location near a major shopping mall, and wonderful dining and spa facilities.
Exploring the area
Airport Shuttle Bus Station (Medan Fair), 1.5km, About 25 mins from hotel by foot
Stasiun Medan, 800m, About 13 mins from hotel by foot
Podomoro City Deli Medan, 300m, About 5 mins from hotel by foot

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Reviews

Read all reviews
4.6/5.0

Fantastic

648 reviews
Location
4.3
Services offered
4.6
Cleanliness
4.5
Atmosphere & facilities
4.5
Reviews summary
From real reviews, powered by AI
Overall impression
Exceptional service, friendly and helpful staff, spacious and clean rooms, convenient location near a major shopping mall, and wonderful dining and spa facilities.
Location
Conveniently located near a premier shopping mall, train station, and Medan Merdeka. Walking distance to dining and grocery options.
Services offered
Extremely friendly, helpful, and multilingual staff. Quick check-in, smooth room upgrades, and excellent airport transfers and day trip car bookings.
Cleanliness
Consistently clean and spacious rooms with high floor views. Strict disinfectant cleaning protocols used throughout the property.
Atmosphere & facilities
Spacious rooms with city views, excellent breakfast buffet, gym, wonderful spa, pool facilities, and multiple dining options including steakhouse and Chinese restaurant.
All
4.5+
3.0+
Clean rooms
Good location
Great view
Friendly staff
Dining
Nasrin
Reviewed: 3 Jun 2026

5.0/5.0

Fantastic

Stayed with kids

Great hotel
Uppili
Reviewed: 16 May 2026

5.0/5.0

Fantastic

Stayed with friends

Every experience here was stellar from breakfast to the spa to reception and baggage staff. an emphatic 5/5!
Daniel Michael
Reviewed: 29 Apr 2026

5.0/5.0

Fantastic

For business

It's a quiet location not too many patrons the service is outstanding and the rooms more than comfortable- breakfast buffet very broad, great coffee (well derrr!) but no eggs n bacey!! Swimming Pool needs a rail to get in out of!! No access for anyone with balance issues. Just drops off into deep - no steps out - very bad design. Nobody uses it for reason....other than that it's a great hotel for business.
Fisk
Reviewed: 21 Apr 2026

5.0/5.0

Fantastic

Stayed with partner

Excellent overnight stay, the team was outstanding! Jade Restaurant is very good.
Larmen
Reviewed: 12 Apr 2026

5.0/5.0

Fantastic
Very nice and clean
Guanghui
Reviewed: 11 Mar 2026

5.0/5.0

Fantastic

For business

Agus at front desk was superb. He made my check in so smooth, and upgraded my room. Agus checked in many times to ensure my stay was comfortable. Also Agus arranged a breakfast box for me which came as a surprise. I have stayed at the same hotel for some times, this time was made so special by Agus, I was so thankful and appreciative. Thanks Agus
Piergiorgio
Reviewed: 4 Jan 2026

3.0/5.0

Good

Stayed with family · For friends and family

Rooms are clean however all venue’s area are not so clean
Paul
Reviewed: 8 Dec 2025

5.0/5.0

Fantastic

Solo stay · For leisure

Premier hotel in Medan, with the premier shopping mall across the street.
John
Reviewed: 23 Nov 2025

5.0/5.0

Fantastic

Solo stay · For leisure

Clean, kind and quietly efficient service. Great value buffet. A super stay.
Nicolas
Reviewed: 21 Nov 2025

4.0/5.0

Great

Solo stay · For business

Good hotel, friendly staff

Overview

JW Marriott Hotel Medan

First open:2008-12-01
Rooms:287
Star rating:

A stay at JW Marriott Hotel Medan places you in the heart of Medan, within a 5-minute drive of Grand City Hall and Sun Plaza. This luxury hotel is 2.5 mi (4 km) from Medan Mall and 2.5 mi (4.1 km) from Tjong A Fie's Mansion.

Description

A stay at JW Marriott Hotel Medan places you in the heart of Medan, within a 5-minute drive of Grand City Hall and Sun Plaza. This luxury hotel is 2.5 mi (4 km) from Medan Mall and 2.5 mi (4.1 km) from Tjong A Fie's Mansion.

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Exploring the area

Transport

Airport Shuttle Bus Station (Medan Fair)

Subway stations
1.5km

Stasiun Medan

Train stations
800m

Attractions

Podomoro City Deli Medan

300m

Empire Tower - Podomoro City

400m

Medan Amplas

500m

Centre Point Mall (Medan)

800m

Pajak Ikan Lama Medan

1.2km

Tjong A Fie Mansion

1.4km

Mariamman Temple

1.5km

Karantina Residence

1.6km
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
WiFi
Free WiFi
Fitness center
General
Free parking
Parking
Non-smoking throughout
Gift shop
Elevator
Accessibility
Housekeeping
Wedding services
Airport transportation(additional charge)
Valet parking (additional charge)
Covered parking
Secured parking
Garden
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Health & fitness
Spa
Sauna
Kids swimming pool
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Accessible airport shuttle
Wheelchair accessible parking
Food & drink
Breakfast service (additional charge)
Activities
Ballroom
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 0 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 12 will be charged as adults at this property

Other fees

Fee for buffet breakfast: approximately IDR 288000 for adults and IDR 144000 for children

Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)

Covered valet parking fee: IDR 225000 per day

Rollaway bed fee: IDR 484000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy international cuisine at Marriott Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

See all policies

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