El Cavana Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room ok, location good. The food was also OK. The restaurant was dirty and they played loud music. Tables more suited to bar or club so eating breakfast was not a nice experience.

The staff was friendly and helpful, they were quick to solve any issue I had. When i asked where to go or where good local food could be found they not only asked me what I wanted but offered several different options so I could pick. Everyday my room was properly cleaned and restocked, and my personal belongings were not disturbed. The cost for the stay was not expensive , and in line with the other hotels in the area. I have been to over 1000 different hotels in my life and this hotel rates in the top 5%, even better than some places that were rated at 5 plus stars. Thank you for a great stay. Whenever I am in the area, I will stay here. Thanks for the extra steps you took to ensure I had a great time and didn't have to worry about the hotel. Ron

Nice hotel close to shopping mall

Basic 1-star hotel. Do not reccomend for foreigners. The location is weird and uncomfortable. Staff are unfriendly. Breakfast is pretty terrible. Rooms are outdated. TV doesn’t work n that’s the norm. They do have a night-club and karaoke. But other hotels offers similar. There are about 2-3 other hotels around same place that’s much better.

Good value hotel, with attached night scene.

If you’re driving then entry and exit into the hotel is a nightmare. Depending on the direction you’re coming from, you’ll have to do an illegal and dangerous u-turn just so you can do a left into a one-way road full of ignorant motorists driving at you. Then if after dark you’re coming in from the station side, you’ll have a bunch of hookers touting for a bit of business lol. The 7th floor room I stayed in occasionally only had cold running water and the staff ran around like headless chickens looking for another room for me to have a shower in, I even had to go down to a room on the 3rd floor to take a shower. Rooms were ok but the staff cleaning them occasionally left some areas dirty. Overall staff were actually very nice and respectful at all times, could have been down to the fact I was always complaining about the cold water lol. Price for stay worked out very cheap via Hotels.com. May stay there again if again, the price is right.

Housekeeping did not change the bedsheet and pillowcase. The pillow and bedsheet are smelly and my body start to itch due to the bedsheet being dirty. The cups and saucer are also dirty. The towels are also dirty.

The room have a strong smoke smell in the air-con system.

floor in the room was dirty and hotel's sandals were used.

Great stay here it was a awesome location close to everything nightlife and other. The hotel itself is well kept up nice ambience and friendly staff. The room was large, comfortable and well maintained. Price was reasonable compared to any of the other hotels in the area and superior to all in that price range.