Hotel Route - Inn Kamisuwa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Decent place but I would probably not stay here again. The mattress felt like a box spring and was very hard, the walls were stained and the wallpaper was ripping in some areas, the walls were thin so you can easily here rooms beside you talking, on top of the fridge and desk there was dust and it looked like that hadn’t been wiped down in a while and my rooms floor had a black spot stains. I don’t think it was worth the price and I would rather spend a little more next time to get a better place to stay. It is close to family mart, the Train Station, Sekicho Park, and many restaurants! The staff were very nice, even though there was a language barrier they were patient with me and helped me out a lot!

If it’s on an overnighter then it’s not bad but if you’re traveling with family and friends and looking for peace of mind and service then this is not the hotel for you. We were quite disappointed with the service and amenities of the hotel especially in such a beautiful country city. We were 2 families travelling in town for 2 days for site seeing and catch up with family. We checked in and the hotel rooms was very tired and quite small with bits of the decoration and parts of the wall was falling apart. I would say the breakfast was the highlight with different dishes offered each day and the self serve coffee station was a nice touch but that’s where it all ends. The staff didn’t speak English at all so trying to get information is hard. The securities of the hotel is not the greatest either where there is no safe in the room and they advise you to put your valuables at the front desk. When you leave each day you have to leave your room keys at the front desk which is a inconvenience and doesn’t give you a sense of security because everything is essentially in your room and to have to pick up the keys again afterwards is such a inconvenience. The mini fridge inside the room is also switched off when you arrive so be sure to switch it on and have it running before you put any drinks inside. Additionally with the rooms so small if you’re looking for a place to have a drink in the lobby there is no common area for you to hangout. They have a sign posted to not stay in lobby.

good

A bit of an old style hotel with manual locked doors. Still, clean and meets all rhe basics.

Good, compact business hotel especially for the price. Older property but well maintained and room has all the amenities you’ll need (tea, kettle, mini-fridge, slippers, toothbrush + paste, comb, q-tips, etc.). Check in lady was great & explained everything. Hotel also provides printouts explaining things in english.

Pretty good. Good value

Very close from JR station. Also close to Lake Suwa. The large public bath has natual hot spring water and almost anytime we can take it. The complementary breakfast is super rich. It's buffet and serving japanese and western, many kinds of dishes.

They wouldn't offer me a non smoking room which was very hard on my allergies. In general this place is quite old. Bed was pretty uncomfortable I almost would have preferred floor mat. The shower wouldn't stay consistent temp. Walking distance from the park though so enjoyed the location

Close to station, has a sizable grocery nearby.

Too far from train station Very inconvenient First impression when arrive for Check in, a elderly lady was not friendly and unprofessional