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2 adults, 1 room

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Novotel London ExCeL

7 Western Gateway(Royal Victoria Dock)See map

Ā„ 19,421per night

This is the cheapest price in 30 days, based on the rates on 8 Nov

Top reasons for booking
Good location
Conveniently located near Excel, Elizabeth Line, and tube. Easy access to Heathrow, O2 Arena, and cable car. Close to local restaurants and transport links.
Friendly staff
According to user reviews, most guests think the hotel service is great
Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
24-hour front desk
4.3/5Great 1K+ reviews
Reviews summary
Convenient location near Excel and transport links. Friendly and helpful staff. Clean, spacious rooms with comfortable beds. Good breakfast and terrace bar with nice views.
Exploring the area
Custom House Station, 400m, About 6 mins from hotel by foot
Limehouse Station, 4.4km, About 8 mins from hotel by car
London City Airport, 2.3km, About 5 mins from hotel by car
23
Premium Room, 1 Queen Bed (Executive)
1 double bed or bigger

25.0 mĀ²

21
Standard Room, 1 Queen Bed
1 double bed or bigger

25.0 mĀ²

18
Standard Room, 1 Queen Bed with Sofa bed
2 beds

25.0 mĀ²

23
Standard Room, 2 Twin Beds
2 beds

25.0 mĀ²

20
Superior Queen Room with Sofa Bed
2 beds

0 mĀ²

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Reviews

Read all reviews
4.3/5.0

Great

1K+ reviews
Location
0.0
Services offered
4.3
Cleanliness
4.3
Atmosphere & facilities
4.1
Reviews summary
From real reviews, powered by AI
Overall impression
Convenient location near Excel and transport links. Friendly and helpful staff. Clean, spacious rooms with comfortable beds. Good breakfast and terrace bar with nice views.
Location
Conveniently located near Excel, Elizabeth Line, and tube. Easy access to Heathrow, O2 Arena, and cable car. Close to local restaurants and transport links.
Services offered
Friendly, professional, and accommodating staff. Early check-in and room upgrades possible. Attentive restaurant service and helpful front desk team assisting guests.
Cleanliness
Consistently clean and tidy rooms reported by many. Spotless conditions and daily maid service provided, ensuring well-maintained spaces throughout the property.
Atmosphere & facilities
Spacious, modern rooms with comfortable beds. Roof terrace bar with picturesque views. High-tech equipment, good amenities, and quiet environments available for guests.
All
With photos
4.5+
3.0+
Clean rooms
Good location
Friendly staff
Large space
Nicola
Reviewed: 11 Jul 2026

3.0/5.0

Good
Generally ok but nothing special. Room not ready for 3 people on arrival. Expensive for room with no breakfast included
Richard
Reviewed: 1 Jul 2026

5.0/5.0

Fantastic

Solo stay

Good bar well stocked, friendly staff Good menu not overly expensive for London. Room was clean and airy
Lisa
Reviewed: 27 Jun 2026

3.0/5.0

Good
okay stay
Goziam
Reviewed: 17 Jun 2026

5.0/5.0

Fantastic

Solo stay

Decent hotel with good amenities with good access to the Excel centre.
Esme
Reviewed: 15 Jun 2026

1.0/5.0

Below average

For business

We booked in advance for 7 people for 7 nights. I was then asked for individual names to confirm for the individual bookings only a few hours before check-in. These should all have been under one name for ease of check-in. Then when checking in we were told there were only 6 bookings and we needed to pay for an additional room. The email sent to confirm the names included 7 individual booking references and so we shouldn't of had an issue at all. All in all we booked 11 rooms in the same hotel, with an additional one being purchased on the night. We should have received better treatment considering the amount of money we had spent at the hotel and I am severely disappointed with how difficult they made the check-in process.
Derek
Reviewed: 14 Jun 2026

5.0/5.0

Fantastic

Stayed with partner

Great location near to Excel and O2 plus tube and bus services close by. Room was clean, bed comfy, staff pleasant and breakfast lovely.
Craig
Reviewed: 14 Jun 2026

3.0/5.0

Good

Stayed with family Ā· For friends and family

The beds for the children were terrible, nothing to stop the pillows falling off the bed and the mattress in to half's kept leaving a gap for the kids to fall in, and one mattress also slipped off on to floor. Cheap toilet paper kept making the toilet back up. Breakfast was good but encountered the most unhelpful staff at the buffet.
helen
Reviewed: 13 Jun 2026

4.0/5.0

Great

For business

The property was clean and the staff professionalšŸ‘
Kai
Reviewed: 12 Jun 2026

4.0/5.0

Great

For business

All round a great stay. Recommended especially for an event at The Excel.
Kai
Reviewed: 8 Jun 2026

1.0/5.0

Below average

For business

Dirty rooms, no aircon, horrible beds and poor handling of issues by staff. I would not recommend to anyone.

Overview

Novotel London ExCeL

Rooms:257
Floors:9
Star rating:

With a stay at Novotel London ExCeL in London (Docklands), you'll be within a 5-minute walk of Excel London and Royal Victoria Bridge. This hotel is 0.2 mi (0.4 km) from IFS Cloud Royal Docks Station and 0.3 mi (0.6 km) from The Crystal.

Description

With a stay at Novotel London ExCeL in London (Docklands), you'll be within a 5-minute walk of Excel London and Royal Victoria Bridge. This hotel is 0.2 mi (0.4 km) from IFS Cloud Royal Docks Station and 0.3 mi (0.6 km) from The Crystal.

See all

Exploring the area

Transport

Custom House Station

Subway stations
400m

Limehouse Station

Train stations
4.4km

London City Airport

Airports
2.3km

Attractions

The FRIENDSTM Experience: The One in London

400m

Royal Victoria Place

400m

ExCeL London

500m

John Cabot House

1.0km

IFS Cloud Cable Car

1.4km

Up at The O2

1.5km

The O2

1.5km

Now Gallery

1.6km
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
24-hour front desk
General
Parking (additional charge)
Non-smoking throughout
Elevator
Accessibility
Housekeeping
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Multilingual staff
Accessibility
Wheelchair accessible
Assistive listening devices available
Wheelchairs available on site
Wheelchair accessible parking
Food & drink
Breakfast service (additional charge)
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 05:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 15 will be charged as adults at this property

Other fees

Fee for buffet breakfast: approximately GBP 21.50 per person

Self parking fee: GBP 30 per night (in/out privileges)

Pet fee: GBP 15 per pet, per night

Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy international cuisine at Upper Deck, a brasserie which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.

See all policies

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