Sonesta Simply Suites Austin The Domain Area

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel charged me for three nights even though I only booked one through hotels.com. The front desk worker did help me get a refund, which I appreciated, but he definitely didn’t seem too happy to be there. Room was not as nice as the pictures portray. Some dirty areas.

It was okay. Housekeeping was slow.

It's was good for the price

This place is in serious need of updating/renovations etc. It just smelled old! Sonesta you can do better.

Great big oaks to chill under, beautiful potted plants added a nice touch to the entry way. Room was spacious and equipped with all I needed during my stay.

Check-in was a breeze. The location was quiet, clean, and appeared well maintained. A couple of things that I'd bring a little more attention to would be the requirement of small deposit. I made this reservation through the app and there was no mention of deposit required. It wasn't a problem however for those that are budget minded it could create a hiccup. Also to note, I had phoned regarding an item that I accidently left in the room after check out. They couldn't locate it in lost & found, so they were going to check with House keeping and phone me back the next day. The returned call never materialized.

It’s was okay for the price. Should have researched better for another property.

Solid stay…no complaints.

The room was adequate, recently updated but still showed signs of age. The in-room kitchen and full size refrigerator were great amenities. The location of the hotel is convenient to many other stores, shopping, food options.

The beds, pillows and bedding were so comfortable, clean and I especially liked the cover over the duvet, with sheet material, not with the sheet seperate, so you know no one else has touched it. It is hard for me when comforters and regular blankets are on the beds, I do not feel they are cleaned or replaced every time the room is services, seems like they only do the sheets, so this made me HAPPY!!!! We did not need to use the kitchenette part of the room, but it was a very nice setup. I did use the coffee makert....All rooms have an ironing board, iron and of course hair dryer which saves time having to request them to be brought to you. The online info shows breakfast is included, and it was not. That was rough in the morning since we had to locates somewhere else to eat last minute.