Hampton Inn & Suites by Hilton Calgary-Airport

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

It's okay

The room was clean. It had a good amount of room that 4 adults (2 parents and 2 adult children) did not trip all over ourselves in the space. Breakfast was tough. Every day when we went in, there was not enough room to eat in the breakfast room. We had to eat in the entry way or in our room to find space. The TV had many pixelated channels. Hard to watch very much. We did ask at the front desk and they just said those channels just don't come in. We thought it was a bad cable, but they never tried to replace it and see. They never came to the room to look. The food was okay. The flavored coffee creamer barely came out, the waffle maker was broken the first day, but thankfully fixed the next day. There were a lot of options for food from oatmeal to cold cereal, sausages, egg round, and amazing wedge potatoes. Sometimes the hot dishes were labelled. Sometimes what the label said matched the food. They had toast and bagels and muffins as well. It was a good variety, but only the potatoes really stood out as outstanding to us. And my son wanted to buy something from the pantry they had by the front door. It was $5. He had a $20 bill, but they did not have change so we had to charge the room. Seems weird that a hotel would not have some cash on hand when they are selling food in their lobby. Parking was good. We had lots of room and always found a spot. They do need to repaint the lines as it was difficult to make sure we were only taking one spot.

Na

The toilet did not work upon check in and no maintenance available to fix the situation. No discount given for the stay even though toilet was not useable for first night.

Very nice and very good place for exploring the amazing places of Calgary 🌸

We stayed for the proximity to the airport and downtown Calgary. The room was OK, WIFI was not very strong in the room and the TV sound level seemed to be stuck at 21 which is pretty low. The bath sliding door for the batch could use a good scrubbing. Breakfast was OK but I missed my OJ every morning, coffee was great. Plenty of parking.

Check in was no problem but when we got to the room there was no toilet paper and only 2 towels - there were three adults in our group. Then we noticed the clock was wrong - three hours too late. We needed to be up at a specific time for important meetings. The clock was screwed shut so the time change buttons could not be accessed along with a warning label about only staff having access. We asked three times for these things to be corrected and eventually just unplugged the clock and went to the front desk and waited for another towel and more toilet paper. Then we discovered the sink would not drain and the next morning there was no hot water for showers and the labels for the hot and cold water were on backwards. When I complained via text after giving a poor rating, they did send someone to fix the sink and look at the shower. It was not a great stay and I won’t be returning. For the cost of a hotel, I expect quality and this was not it.

Stayed in the King room with kitchen, loved the space, however the hide a bed was uncomfortable for my kids, the bathroom sink was plugged, and the a/c units were filled with dust lint. Other than that, the king bed was comfy, the staff was great, and the space was comfortable.

Breakfast was delicious, I just wish there were more areas to sit

The staff was really nice and the rooms were nice and clean. Nice cold A/C and breakfast was good for free. Close to Costco and other stores.