Best Western Premier The Hive

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Timeliness and superb service

Must put deposit if want exra keys

This is a decent hotel and located quite close to the Halim express train station. Staff were friendly and helpful. On the other side, the hotel could do well with a touch up to make it look nicer. Note that our room was very noisy with traffic from the road outside and the air conditioner was quite loud on the ledge outside. In addition, we had issues with our door lock not accepting the key cards despite the best efforts of the staff. Breakfast was very nice - nasi kuning being the highlight.

Hotel is in a desperate need of revamping. Furniture is very old. Staff is amazing.

Nice place to stay for a few days

We went to this property after a long flight so we could easily connect the Woosh high speed train the next morning, but it was a big mistake. This is a filthy rundown hotel. Our room cost over $100. It offers gym, swimming pool and room service. Non of it is available or viable. The hotel condition and maintenance was deplorable. Carpets, walls and curtains were beyond filthy. The pool scary dirty and I didn’t bother to even go to the gym. The coffee shop did not serve alcohol which i could accept, but neither coke, soda or juice. It only served tea coffee and water. Our room was rank and reeked of greasy smoky curtains. Even a nicotine fog on the windows. It was supposed to be Non Smoking. We,had a corner room 18 floors up above a freeway intersection and the traffic noise of trucks horns and motorbikes persisted the whole night. It was a really poor sleep. The bathroom had cracked sink and a slimy slippery shower; i had itchy toes from athletes foot by morning. My friend had stayed in an adjacent hotel that did not offer any pool or room service but was clean tidy and half the price. How can this hotel call itself Best Western ? As no room service despite advertising we had to eat outside in a sad shopping centre but the food was quite good. There are two lifts which are very slow and it is a tower block so the lift doors open often for no reason. No one should stay in this hotel. It’s a ripoff and dirty to the point of creepy. How can it even stay in business?

Got amazing views, that the staff were so generous with! I would have to say, this has bren thr first time ive properly utilised a hotel room and everything was perfect!

Everything was awesome in this hotel the food the staff and how convenient it is to go anywhere you like with not much of a drive and also agung the manager was a great help and provided great service and made sure we were always taken care of i highly recommend staying here

The breakfast was amazing there, my wife loved it. But I was on the 20th floor and I could hear everything. Usually most rooms in Jakarta are sound proofed, this one was not. I had to sleep with the tv on to drown out the noise of traffic and other guests. The rooms are worn down and lacking maintenance but the staff was fantastic

Friendly hotel nice staff