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2 adults, 1 room
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Hotel Firenze Lugano 




NT$ --per night
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Top reasons for booking

Great view
Most user reviews comment positively on the view from their room
Popular facilities
Rooftop terrace
Restaurant
Free WiFi
Luggage storage
Exploring the area
8
Triple Room, Terrace
2 beds
8
Triple Room, Bathtub
2 beds
8
Twin Room, Balcony
2 beds
6
Twin Room, Lake View
2 beds
6
Deluxe Double Room, Balcony
1 double bed or bigger
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Reviews
Read all reviews
3.3/5.0
Good
106 reviewsLocation
0.0
Services offered
3.7
Cleanliness
3.2
Atmosphere & facilities
3.4
All
4.5+
3.0+
Reviewed: 5 Jun 2025
5.0/5.0
FantasticStayed with family · For friends and family
We had a great stay at Hotel Firenze Lugano! The receptionist was so sweet and welcoming, which set a really nice tone for our visit. The location was perfect for us — we walked the Olive Trail to Gandria right from the hotel, and it was a beautiful and manageable distance.
We also ate at the onsite restaurant and really enjoyed it — the food was lovely and the atmosphere was relaxed. While there’s no dedicated parking, we were able to find parking nearby without too much trouble.
Overall, it was a very nice stay, and the view from the hotel made it even more special. Would happily stay here again!
Reviewed: 2 Jun 2025
5.0/5.0
FantasticStayed with friends · For leisure
Lucca and Lulu went over and beyond to make our stay extra special. Lucca offered to give us a ride to the airport at the last minute when we asked for help since we cannot book an Uber. We arrived at the train station just in time to catch our train to Malpensa airport. Excellent customer service.
Reviewed: 12 May 2025
2.0/5.0
Below averageStayed with partner · For leisure
Room 5 is part of a one and a half diamond property with a 3 and a half diamond view of Lake Lugano.
Room was described as deluxe.
Expedia or some one should give us partial compensation.
Reviewed: 26 Oct 2024
5.0/5.0
FantasticStayed with family · For leisure
Very nice hotel and beautiful lake.
Reviewed: 25 Oct 2024
2.0/5.0
Below averageStayed with family · For leisure
No one to check in, breakfast (including eggs) were left out at dinner service, couldn’t pay for dinner as the eftpos was broken, no top sheet and duvet smelt of many different perfumes, hair in the bath of an already dirty bathroom.
Reviewed: 28 Jul 2024
5.0/5.0
FantasticStayed with partner · For leisure
Friendly and helpful at check in. Great breakfast. Cozy (small) room. Right beside the bus stops going in either direction. We enjoyed stay.
Reviewed: 24 Jun 2024
3.0/5.0
Good The service was excellent and we had a superb evening meal. We could walk to the lake, and there is an efficient bus service from just around the corner into town (and station).
The disadvantage was the main road itself, which was noisy if you have the window open.
Reviewed: 22 Apr 2024
4.0/5.0
GreatStayed with family · For leisure
quaint place. Beautiful setting. Friendly staff
Reviewed: 6 Oct 2023
3.0/5.0
GoodSolo stay · For leisure
Luca was really nice when I arrived and helped me giving the right instructions to navigate around the city. The hotel is located in a nice area, it’s clean and the bed was extremely comfortable. The only downside about this hotel is the breakfast: expensive, with little options, the cereal was old, no fresh food, fruits. Disappointed!
Reviewed: 19 Jun 2023
5.0/5.0
FantasticFor business
Excellent service, friendly staff, clean rooms, in a quieter part of town. Would stay here again if visiting Lugano in the future.
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