Nouvel Hotel Eiffel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We were not happy with the Air Conditioning at all. If you sell a Hotel you have to let the customer from another countries that the AC service it is limited even when it is hot outside. My point is that if you no going to offer AC you have to tell to the guest, before they pay you. Another thing was the size of the room it was so small that you dont have space for nothing. This romm so far was the smaller room we ever stay. Actually we are thinking in to make a complaint about both situations: The AC and the room size.

The reception lady was rude for any reason

There is no A/C!! The ad says they have A/C but I was there during spring time and asked the front desk why my A/C wasn’t working. They proceeded to tell me there is no A/C until the summer, so we were screwed. It was so hot at night we couldn’t even sleep. Absolutely would not stay here again. Their single beds were also smaller than normal single beds

Acceptable

Breakfast was fresh and had great options. Didn’t get the best room, but the hotel was nice.

We had a lovely stay at this hotel and I would definitely return to stay here again. The staff were very friendly and helpful apart from one, the lady who was on the reception every morning. The rooms were small but there was lots of storage space for luggage and the room was cleaned every day with beds also made. Our room was 501 and there was a lift. The only complaint would be that it was 26 degrees every day during our stay and despite the room having air conditioning this was not switched on for guests. The lady on reception told me that “it is not warm enough for the hotel to have the air conditioning switched on”. Coming from the UK this temperature was hot enough for us to require air conditioning and the room was very stuffy and uncomfortable at night without air conditioning, which is advertised on the hotel website. A delicious bakery and restaurant close to the hotel and several metro stations to the main attractions.

Great value place to stay at a good location. The rooms are very small but totally fine. Close to a couple of metro stations. Staff is very nice.

Yeah

Compact, but clean and comfortable.

Our room was a lovely haven, clean, cozy, and well-equipped with everything we needed. And the breakfast? Simply divine!