Citadines Tour Eiffel Paris

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

All good apart from the shower door was missing a rubber seal apart from that it was awsome

Great location

Staff were helpful and rooms were clean, Hotel location is excellent and surround by restaurants and with the metro across the road. however hotel room was very outdated and could do with a renovation, air conditioning was inadequate and would not cool the room below 25c which made nights uncomfortable.

The property is located across from the train line and was not well maintained. There are no views of the Eiffel Tower as advertised. We could hear the train throughout the night, and the vibrations made it difficult to sleep. The room decor did not match the photos shown on Expedia; it was outdated with dark burgundy tones. We requested a room change and were moved to a slightly more modern room, which was better but still not ideal. The shower lights turned off a few times, likely as part of an energy-saving system. Front desk staff were not very welcoming or accommodating and did not consistently greet guests. In both rooms, we noticed cleanliness issues, including hair on the sheets and in the bathtub. Since we had already changed rooms, we cleaned the surfaces ourselves with Clorox wipes. There were also no sponges provided for washing dishes, and no ice available for drinks. The area outside the hotel did not feel very comfortable, with homeless individuals nearby and a busy McDonald’s right next door. The property is also farther from the Eiffel Tower than expected about a 15-minute walk, with no real view as advertised. I even noticed two roaches near the coffee machine on the first floor. The garden area was also poorly maintained. Overall, the lobby is very small and the experience did not meet expectations. I would not stay here again. Fortunately, we spent most of our time outside exploring and only returned to the room to shower and sleep.

The location was great, the room with the view was amazing. Unfortunately we were there when they had that week of 100 degree weather and there was no A/C in the room, which made it extremely uncomfortable. Other than that, it was great.

The AC doesn’t work

Clean room with kitchen. Spacious. Complimentary coffee, water & milk. Could safely store bags when we arrived 6 hours before 3pm check-in. Lovely view of Eiffel Tower. Very convenient to restaurants, supermarket, bakery, short walk to Eiffel Tower. Adjacent to metro - however if noise bothers you please note the property is immediately adjacent to the train which runs every few minutes until late night - and also the metro causes the building to shake frequently.

Great hotel, nice secure facility in a wonderful location surrounded by all of the dining and shopping you could want plus easy metro access. As other reviews have said, there is a lot of activity around the hotel. You can hear the train (and the train tracks were around the same height and easily visible from my window so I'm guessing I was hearing it as good as anybody) but you adjust to it very quickly and it really isn't disruptive. Absolutely would stay here again.

Great hotel all around. Staff was great room was beautiful. Would definitely stay there and recommend it.

El trato del personal en recepcion fatal, poco amables.