Phoenix Pavilion Hot Spring Hotel Beitou

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

There are parking available. Very friendly staff,nice hot springs tubs.

The staff let us know they upgraded our room upon checking in which was great. Our room now came with an outdoor bath for soaking in the hot spring water. I didn’t love the way the bathroom was designed, especially for showering. The drain for the shower was in the middle of the bathroom with no border around it to stop the water from going under the sink area or close to the toilet so we ended up with a very wet bathroom floor after everyone showered. The rooms were nice and the living room had a unique design that we enjoyed.

Very unique experiencing staying at a hot spring hotel with private hot spring bath. The design of the room was of a traditional Japanese living space with tatami mat and wood floors. The hotel itself is quite old with old age wallpaper and a very simple washroom. Free shuttle from station for most of the day. Hotel booked us an early ride for us however due to our very early flight which was kind. Bit dusty and antique but overall had a great time!

We thoroughly enjoyed our stay in this clean & cosy establishment. The staff were extremely attentive and friendly and our use of the shuttle up and down the hillside to the MTR station felt like we had a chauffeur service at our fingertips. The heated spring waters fhat is supplied to the individual baths do not carry a strong sulphur odor, but instead leaves one's skin feeling smooth and supple (due to its high lead suplhate content) The breakfast is more for an Asian taste, but nonetheless delicious and truly reflective of genuine local Taiwanese cuisine. The only drawback to the hotel is that it is starting to show its age and needs renovation in areas like carpets and toilet fixtures, albeit the tatami mats are still in excellent condition. As a reflection of its historic charm, be sure to check out the print in the lobby of a watercolor and ink painting, the original of which is now stored in the National Palace Museum, showing the establishment in its original form set among the hills of Thermal Valley, The original painting was gifted to the hotel by its painter, a cousin of China's last emperor Puyi, who was so enamored by his stay.at the hotel that he took to brush.

Staff are friendly like a family

The in room onsen was glorious after a long flight. It was easy to get picked up from station in the free shuttle (using MRT payphone for free - ask in the ticket booth) Very pretty room & lovely surrounding countryside.

Need provide hook to hand towels in bathroom

The area is safe and walkable for dining and close to MRT train station....

We stayed in their premier room at a higher than usual rate as compared with other hotels nearby. It was disappointing because of the room was dusty and didn’t come with heat air conditioning. Hopefully their management will improve the room condition if they want to continue charging at premium price.

private hot spring n cozy room