Metro Motel Rockhampton

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Any prison cell in any developed country in the world would be a step up from this place in terms of when it was last updated, how well it is maintained and how clean it is. This place is Central America or Former Soviet Union level prison cell. And so many of the problems could be simply fixed; like the broken shower head you have to hold up with one hand while showering, the door to the room that is too small for the door frame, or the curtains that don’t run the full length of the window so you have to choose which side to let passersby look in from. Then there is the noise. Why are people just milling around in the car park talking loudly, laughing and yelling at each other through the night? Perhaps the owner doesn’t know anything about them, because this place is so bad the owner doesn’t stay there himself. Once the sun goes down the owner leaves until the next morning and the guests are forced to put a chair behind the door, accept the fact they don’t have enough curtain to cover their window, and fend for themselves while what can only be described as a riot in the car park and some of the surrounding rooms kicks off. Then there is the truly ridiculous stuff. For example, I was on the ground and the air conditioner mounted above mine dripped on it all night. Each drip fell one story onto the outside of my air conditioner, which acted exactly like a drum that beat loudly every 10 or so seconds, all night!

Half a roll of toilet paper & no spare, beds with sheets only (we found blankets in a cupboard), no shower gel etc for $258 a night.

Property was tidy and staff friendly. Handy location for tucker.

This property seems to be a work in progress. Some of the rooms have been redecorated and at a sneek peek they seem very nice. Unfortunately we had an original room and it was quite shabby. The chap who checked us in was very helpful, I requested a ground floor room and although they were all taken, due to our advanced years he went to a lot of trouble to rearrange things so we could be accommodated downstairs.

Clean room easy parking, staff very helpful.

Everything was perfect as advertised

Clean but very dated

Pillows were too hard for a comfortable night sleep

Well equipped room and great location.

We were very disappointed for the money we paid, shocking!! And noise all night