Hamlet Hotels Maidstone

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Nice quintasential old english hotel ... but in need of beautification and retro-fit of basics like air conditioning. Hotel layout was like a maze from multiple additions over the decades. Nice location and relaxing garden for a quiet drink. We arrived over a bank holiday weekend and unfortunatel only two staff were on with the others having not turned up for work. The two staff members were overworked but stayed friendly and very helpful. Needs some basic maintenace (paint peeling) but very nice in bar, restraunt and lounge. Really enoyed out stay.

Very run down hotel, pipes clanking at 4am and a very dated room.

It’s a little bit dated in some parts. The rooms could do with a modern upgrade, digital TVs with Netflix and YouTube streaming for example. The showers were really poor in water power and dribbled. The pillows were pretty flat and not too comfortable. But the staff were lovely and helpful. The breakfast was plentiful and tasty but that toaster was screeching in the background and made it uncomfortable to remain too long in the dining area.

The room and hotel was not what was advertised. Pros - - spacious room - plenty free parking spot - tea & coffee options in the room - comfortable clean bed - loads of storage - iron and ironing board - huge bed - loads of storage area Cons - The room was failing and in desperate need of renovation or even a lick of fresh paint. I dared not touch the kettle as it was covered with limescale. The carpet needs replacing, windows needs fixing. Door is so loud when closed. Overall feel, it is good walking distance to town, pubs ,morrisson etc. Tesco express is just beside the hotel so a bonus. So a Yes to the location but definitely not how it was advertised .

No complimentary breakfast, was told by staff it was £12 per head, free parking, room in desperate need of renovation, very dated and very tired. Room was very clean

All good

Good hotel providing excellent value for money. Room was not fancy but had everything I needed. Bathroom had been modernised and had a new walk in shower replacing the bath which I was very pleased with.

The staff was very friendly and went above and beyond with providing information on the surrounding areas. Hotel felt safe and inviting.

The staff are very friendly welcoming and helpful

Lovely old building staff friendly & helpful- room was clean & warm.