Hampton Inn Philadelphia/Plymouth Meeting

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel is pet friendy which is great. But on their website they dont tell you that there is a non refundable pet charge. I can see not getting it back if the pet damages the room with pet hair from shedding, or pet smell, or pet messes. But my pet doesnt shed, is trained and left no damage. In that case i believe you should get the 70 pet charge returned. The same as if adults dont damage a room, the fee is returned.

It was good for a quick overnight stay. Clean!

We stayed 4 nights, our room was clean and comfortable, we ate at continental breakfast every morning, it was good, pool is small and not heated.

Breakfast was pretty weak.

‘

There was no was no one at the front desk every time I went there for check in I had to wait like 15 minutes for someone to show up and for check out it was no one at all

Friendly staff, clean room, great coffee in the morning with a free breakfast, I could not ask for more. Very much enjoyed my stay. Here for a wedding.

Mold in the bathroom

I paid almost $300 for a room and because I have my medical card and they could smell the dispensary product after I walked out, they charged me $250.00 for a smoking fee and when I tried to explain the situation to the general manager, I got jerked around the first day then the second day put on hold and hung up on and constantly put back on hold. I can be seen on camera going outside to smoke my vape and my husband to smoke his black and mild numerous times. Now anyone who smokes black and mild knows that you roll it and pour out some of the guts then bend the top back. Again I tried to explain this to the general manager who was raving about housekeeping pictures but there is no ash. Find an ash I dare you. I am legally aloud to have my product with me while at a hotel. As long as I don't smoke it in the room. I am aloud to break it apart to fill my vape and then take it outside. They have no real proof of smoking. As I said there is no ash. Just crumbs of a cigar in a trash can and maybe something may have escaped onto the floor. These people have no idea what they are talking about. They just assume from a smell then charge all that money. This is so unfair. I at this point am willing to hire a lawyer for this $250 charge. It may cost more to do so but it just isn't right when you know you are 1000 percent innocent and no one will listen even when you nicely try to explain you just get ignorance in return. .

Convenient location with easy parking. Clean, updated decor, staff was friendly and helpful. Breakfast was decent. My only real complaint was it was only one working elevator for the duration of our stay.