DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Lovely staff, nice relaxed Resort....but no swimmable beach which was disappointing (different things mentioned on different websites!) Fantastic cocktails

Clean

Spent 3 nights and it was amazing. Loved their breakfast buffet. Vulani a la carte menu meals were average. Very friendly staff

We recently stayed at the DoubleTree Resort by Hilton on Sonaisali Island. While the resort has its charms, there are several crucial things future travelers should be aware of before booking. What to Know Before You Go: Isolated Without a Car: I would strictly recommend this resort only to travelers who have a rental car and the ability to easily get off the island. Limited Pool & No Swimming Beach: There is no real beach area suitable for swimming here. Additionally, the resort only has one pool, which makes options feel very limited and crowded during peak times. Lack of Liveliness: The resort felt a bit quiet. I really wish there were more organized kids' activities and a bit more overall liveliness around the property. Connectivity Issues: The Wi-Fi was very poor, and there was almost zero cell phone service. If you need to stay connected or do any remote work, it's a major struggle. Slow Check-In: Just like our experience elsewhere, our rooms were not ready at the promised 3:00 PM check-in time, and we had to wait. The Highlights: Wonderful Staff: The saving grace of this property is the people. The staff are incredibly friendly, welcoming, and great to deal with. Dining Notes: The food options on the island are very limited, and they definitely need more than just a few choices. However, the Fijian buffet they put on was absolutely fantastic and a highlight of the stay. Swim up bar is cool and the bartender was awesome!

Overall a peaceful place to stay. Lost a star for a messy breakfast service with one coffee machine not working and the other always out of milk for the whole week, lousy repetitive spread. House keeping was haphazard - toilet bowl never cleaned and towels and mild etc not always replaced. We paid $996 for my daughters 16th birthday meal and desert was suppose to be four one per person we only got two and complaining just got shrugs. Pool bar drinks were overly sweet. Lost another star for asking me to pay $640 for breakfast for my two kids which was already included in my Expedia booking. Needed emails and several phone calls and visits to reception to have that charge removed over three days - left a bad feeling. Communication between staff and management is non existent. Overall not keeping with Hilton - more like a very average but okay place to stay.

Food at breakfast usually cold. Coffee machines broken most days. Buffet dinners not great. Access to ocean not available, only water activities were jet ski, paid

Whole trip was awesome

Loved our stay here - staff very welcoming and we plan on coming back asap!

Awesome resort good value, breakfast buffet was the best.

Room was clean and spacious. Friendly staff (front desk & waiters). Large variety to choose from - buffet breakfast menu.