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2 adults, 1 room

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New Otani Inn Sapporo

Nishi1-1, Kita 2, Chuo-kuSee map

฿ 1,655.6per night

This is the cheapest price in 30 days, based on the rates on 26 Oct

Top reasons for booking
Family-friendly
Good location
Friendly staff
Dining
Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
24-hour front desk
Luggage storage
4.1/5Great 827 reviews
Reviews summary
Prime location near Sapporo Station. Spacious clean rooms, accommodating staff, good breakfast buffet, convenient onsite parking, and heated bathroom floors provide a comfortable stay.
Exploring the area
Odori Station, 500m, About 8 mins from hotel by foot
Sapporo Station, 600m, About 10 mins from hotel by foot
Okadama Airport, 6.2km, About 11 mins from hotel by car
6
Comfort Double Room, Smoking
1 double bed or bigger

24.0 m²

9
Premium Twin Room
2 beds

24.0 m²

5
Natural Comfort Twin "ZEN"
2 beds

24.0 m²

5
Comfort Twin Room, Smoking
2 beds

24.0 m²

5
Moderate Twin
2 beds

24.0 m²

11
Premium Double Room
1 double bed or bigger

24.0 m²

7
Premium Triple Room
Multiple beds

26.0 m²

4
Natural Comfort Triple "ZEN"
Multiple beds

26.0 m²

4
Triple Room, Smoking
Multiple beds

26.0 m²

7
Moderate Triple
Multiple beds

26.0 m²

7
Japanese Superior
Multiple beds

46.0 m²

12
Deluxe Quadruple Room, Non Smoking
2 beds

46.0 m²

5
Natural Comfort Double "ZEN"
1 double bed or bigger

24.0 m²

7
Executive Twin Room, 1 Bedroom, Non Smoking
2 beds

46.0 m²

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Reviews

Read all reviews
4.1/5.0

Great

827 reviews
Location
4.4
Services offered
4.1
Cleanliness
4.0
Atmosphere & facilities
3.9
Reviews summary
From real reviews, powered by AI
Overall impression
Prime location near Sapporo Station. Spacious clean rooms, accommodating staff, good breakfast buffet, convenient onsite parking, and heated bathroom floors provide a comfortable stay.
Location
Conveniently located between Sapporo Station and Odori Park. Easy walking access to transport, restaurants, shopping, Tanukikoji, and underground shopping streets.
Services offered
Accommodating and efficient staff providing great service. Good breakfast buffet with many options. Onsite coin laundry and convenient parking available.
Cleanliness
Rooms and bathrooms consistently clean and well-maintained. Excellent housekeeping services provided for non-smoking rooms.
Atmosphere & facilities
Spacious lobby with complimentary amenities. Heated bathroom floors and large family-friendly rooms available. Recently renovated options offered.
All
With photos
4.5+
3.0+
Family-friendly
Clean rooms
Good location
Friendly staff
Large space
Dining
David
Reviewed: 12 Feb 2026

5.0/5.0

Fantastic

Stayed with family · For leisure

Front desk staff were outstanding. Great service with pride
Raymond
Reviewed: 16 Jan 2026

4.0/5.0

Great
Breakfast was good. Convenient location.
Momoko
Reviewed: 9 Jan 2026

5.0/5.0

Fantastic
素晴らしい部屋でした。アメニティも充実していて内装も豪華で素敵な時間を過ごせました。
Mang Hung
Reviewed: 20 Dec 2025

4.0/5.0

Great

Stayed with family · For leisure

Location near Sapporo Station. Booked large room with 4 beds. Good for large family. Good value hotel.
CHOON SIEW
Reviewed: 18 Dec 2025

3.0/5.0

Good

Stayed with family · For friends and family

The hotel does not provide bottle water and toiletries have to collect yourself near the counter lobby, bedsheet also stain with dirt!, shower scrren also very dirty!
Karen
Reviewed: 17 Dec 2025

1.0/5.0

Below average

Stayed with family · For friends and family

I would like to provide feedback regarding my recent stay. Unfortunately, the condition of the rooms was unacceptable. Both rooms (626 and 721) had a strong stench in the toilet, which we suspect was coming from the floor. The rooms were also dirty and rundown, making the stay very uncomfortable. In addition, the service at the reception counter was very poor. When we requested assistance to book taxis, the staff simply said that taxis were fully booked without making any apparent effort to check or assist further. This lack of initiative and professionalism was disappointing. Overall, this stay did not meet basic standards of cleanliness or service. I hope the management will take this feedback seriously and address these issues promptly.
Yulita
Reviewed: 16 Dec 2025

2.0/5.0

Below average
Small room and limited amenities, the only good thing is car park
Calbert
Reviewed: 22 Oct 2025

4.0/5.0

Great

Stayed with family · For leisure

They didn't not speak English but one person went out if his way to help us by using Google translate. He evenwebt out of his way to get a manager, tge bext morning who did speak English.
Lai Cheng
Reviewed: 11 Oct 2025

3.0/5.0

Good

Stayed with family · For friends and family

The reception and service staff are not helpful. Refused to make restaurant reservations for us. Must carry own toiletries and towels from lobby to room. Alternate day room service and it looks run down . Location is out of main stream so have to walk 15-20mins to go shopping. Quite disappointed
Thomas
Reviewed: 9 Sep 2025

4.0/5.0

Great
I reserved a double bed but they only had two twin beds

Overview

New Otani Inn Sapporo

Renovation:2019-08-01
Rooms:340
Floors:13
Star rating:

A stay at New Otani Inn Sapporo places you in the heart of Sapporo, within a 5-minute walk of Sapporo Clock Tower and Odori Park. This hotel is 0.4 mi (0.7 km) from Sapporo TV Tower and 0.6 mi (0.9 km) from Sapporo JR Tower.

Description

A stay at New Otani Inn Sapporo places you in the heart of Sapporo, within a 5-minute walk of Sapporo Clock Tower and Odori Park. This hotel is 0.4 mi (0.7 km) from Sapporo TV Tower and 0.6 mi (0.9 km) from Sapporo JR Tower.

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Exploring the area

Transport

Odori Station

Subway stations
500m

Sapporo Station

Train stations
600m

Okadama Airport

Airports
6.2km

Attractions

Sapporo Clock Tower

300m

General Affairs Sect., General Affairs Dept., Health and Welfare Bureau, Sapporo City Hall

300m

Chi-Ka-Ho (Underground Passageway )

300m

Sapporo City Hall

300m

Chuo Bus Sapporo Terminal

400m

Akarenga Terrace

400m

Sapporo Eki mae Bus Terminal

400m

Odori Bisse

400m
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
24-hour front desk
Luggage storage
General
Parking
Parking (additional charge)
Designated smoking area
Communal microwave
Gift shop
Shop
Elevator
Accessibility
Covered parking
Vending machine
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Accessibility
Wheelchair accessible
Braille or raised signage
Wheelchairs available on site
Food & drink
Breakfast service (additional charge)
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 02:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children

Covered self parking fee: JPY 2300 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

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