The Quay Hotel West Coast

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Location is good. The room is small, but worth the money.

convenient location

Location was great and having restaurants very close was a bonus.. Room very small for three people but was clean. Thank you for fir the stay!!

ホテルは静かでゆっくり休めた。電源のスイッチなどわかりづらく、説明を丁寧にして欲しかった。

Excellent location close to NUS university and theres is an entire block of restaurants and a 7-11 convenience store right around the corner of hotel. Also access to number of buses makes it convenient for public transpiration too. Room was cleaned up well each day too. Bathroom is small with shower head right next to toilet which we weren’t used to but it worked.

I paid for a room the night before so I could check in early next morning after long flight. I told this to the hotel prior to check in. However, the room was not ready; a worker was applying tiles in bathroom with toxic smelling solvent. Hotel failed to note in listing that there were cranes and pile-drivers 5 feet in front of hotel doing loud construction. Stay away!

Nice location, close to public transport and restaurants. Clean and friendly personnel.

Expect high prices for a small cramped room. But that’s what you get in Singapore for that kind of money. You have just enough space to walk to the other side of the bed. The bathroom has a separate shower so once you shower the entire floor gets wet. The main negative point for us is the super slow Wifi which is hardly usable!! On the positive side, you get coffee/tea making facilities, hair dryer, a super cold fridge, TV and even an iron/ironing board. No small hand towel provided but you can ask for one. No drinking water is supplied, you’re expected to keep cool boiled water in the jug provided. If you’re not used to that, you can easily buy water from the several stores just around the corner. There are also lots of local eateries nearby catering mainly to the many students from the nearby university. We stayed here mainly due to the proximity to the university. There is a small bus station where you can take certain buses and also a bus stop nearby where you can take buses to the nearby shopping centre and also into the main city centre. That is however quite far. The staff are quite responsive and will try to rectify any problems.

Nothing to add

Quite expensive for this kind of hotel, room very small, no separation between shower and toilet