Grand Mirage Resort & Thalasso Bali

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Family Friendly

This is a large resort with plenty of facilities for families. We stayed in a Family Garden View room on the family side of the resort. While the room itself was spacious, clean, and perfect for our family with teenagers, the “garden view” was disappointing. Instead of overlooking a landscaped garden, our view was dominated by large trees and piles of burning rubbish. Because of the outlook and limited natural light, we didn’t spend much time relaxing in the room. The staff throughout the resort were lovely, friendly, and attentive, always greeting us with a smile and happy to help whenever we needed anything. The resort has several lovely swimming pools, and we especially enjoyed being able to book water sports directly from the hotel’s beachfront. There are also some excellent restaurants and fantastic massage places just across the road, which were a real highlight of our stay. The buffet breakfast offered a good variety of food, although there were quite a few flies around the main restaurant, which detracted from the experience. Overall, the resort has plenty to offer, particularly for families, and the wonderful staff made our stay enjoyable. However, the room view and breakfast dining environment could be improved

3 time we’ve stayed here will be bk again next year No complaints what so ever about this hotel can’t recommend it enough

All good

The resort was a bit more nicer than the family paradise, but overall was a great experience. Cocktails weren't the best, but service and cleanliness outstanding. Lazy river and Infinity pool was definitely a highlight as was the turtle release activity for the kids.

Travelling with small children, it meant we did not have to leave the hotel as all facilities, different pools, playroom etc were fantastic to keep everyone, adults included, happy. Great food, great staff, good choice of food options. Also, great restaurants within walking distance for a night out. Loved this resort.

Stayed with 2 kids - ages 2 and 5. We did not do the all inclusive option. Kids facilities were good, although indoor play area was old and felt dirty and very dark and dingy and kids pool and waterpark werent as new as the photos made out but still did the job - the kids loved it. Lazy river was a standout for us. Breakfast is fabulous with a great range of everything. Staff are attentive and the rooms in the main hotel were very very clean and newly decorated. Hated that the family wing is a completely separate building/felt like a separate hotel. It feels like an old hotel that Grand Mirage have bought and tried to incorporate as part of their main one but it just doesn’t work! General maintenance of the amenities isn’t amazing and not like the photos made out- few loose tiles on main pool floor, dated tiling and decor in walkways. Also location isn’t walking distance to Nusa Dua (with young kids) so does feel a bit secluded up where it is. There are plenty of restaurants, laundry, spas around on the street but had to take taxi to Bali Collection etc. Overall, for us, it was good. I’m glad we didn’t do the inclusive option though as we personally wouldnt have liked to be at that hotel 24/7. I think for the price of this, it’s worth checking out some hotels closer towards Nusa Dua.

We have had a wonderful 8 days at Grand Mirage. Great room, quiet overlooking the gardens and fish pond. Cleaned daily and mini bar restocked. The staff are very welcoming and friendly always offering big smiles and nothing was too much trouble. Loved the adults only infinity pool 💕 all inclusive was great all the food and drink you can eat, choice of restaurants and bars. It did get busier towards the last couple of days and there were lots of families. It seems very family friendly. We would definitely return

Great for kids. Not much to do outside of the resort other than massage and restaurants.

Very family friendly, we loved our week at the Grand Mirage. Lazy River was a big hit with all ages (from the 3yo to the 77yo in our group) and the staff were always friendly and helpful. Highly recommended and already talking about coming back next year.