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2 adults, 1 room

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Arrow on Swanston

488 Swanston StreetSee map

€ 59.43per night

This is the cheapest price in 30 days, based on the rates on 29 Oct

Top reasons for booking
Good location
Great view
Friendly staff
Dining
Popular facilities
Coffee shop
Restaurant
Free WiFi
Fitness center
Sauna
24-hour front desk
3.5/5Good 2K+ reviews
Reviews summary
Excellent location near attractions and transport. Spacious, clean rooms with modern amenities. Friendly, helpful staff. Enjoyable pool and sauna facilities.
Exploring the area
Melbourne Central Station, 500m, About 9 mins from hotel by foot
Versailles Chantiers, 400m, About 7 mins from hotel by foot
Melbourne Essendon Airport, 10.2km, About 12 mins from hotel by car
42
One Bedroom Apartment
1 double bed or bigger

27.0 m²

45
Deluxe One Bedroom Apartment
2 beds

27.0 m²

17
Deluxe Family Apartment
Multiple beds

27.0 m²

28
Studio Apartment
1 double bed or bigger

27.0 m²

City view

6
Standard Apartment
1 double bed or bigger

27.0 m²

39
Two Single Bedroom Apartment
2 beds

43 m²

City view

27
Two Bedroom Apartment
2 beds

27.0 m²

44
Deluxe Two Bedrooms Apartment
Multiple beds

27.0 m²

City view

No pictures available yet
Single Superior
Bed type arranged at check-in

30 m²

42
4 Bedrooms Apartment
Multiple beds

150 m²

City view

15
Penthouse Suite
Bed type arranged at check-in

90 m²

24
Penthouse Apartment
2 beds

75.00 m²

City view

21
Triple Single Beds Apartment
Multiple beds

27.0 m²

8
Deluxe King Apartment
2 beds

29m² m²

City view

17
Premium Penthouse Apartment
Multiple beds

City view

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Reviews

Read all reviews
3.5/5.0

Good

2K+ reviews
Location
4.3
Services offered
3.8
Cleanliness
3.4
Atmosphere & facilities
3.5
Reviews summary
From real reviews, powered by AI
Overall impression
Excellent location near attractions and transport. Spacious, clean rooms with modern amenities. Friendly, helpful staff. Enjoyable pool and sauna facilities.
Location
Convenient city center location. Easy access to public transport and nearby markets. Many dining options.
Services offered
Friendly and helpful multilingual staff. Well-equipped kitchens in select rooms. Parking available.
Cleanliness
Rooms and bathrooms consistently clean. Toiletries provided. High praise for cleanliness.
Atmosphere & facilities
Spacious rooms. Comfortable beds. Modern amenities. Fabulous pool and sauna. Great ambiance.
All
4.5+
3.0+
Clean rooms
Good location
Great view
Friendly staff
Large space
Dining
E-Wen
Reviewed: 21 Jul 2026

2.0/5.0

Below average

Stayed with kids

The property that we had was nothing like the pictures that we saw. The room smelled like fresh paint and the bathroom shower screen was not working so water was leaking out from the shower. The carpets looked a little bit dirty and worn. The lifts had issues. Overall, the room was not what I expected.
Kelly
Reviewed: 19 Jul 2026

1.0/5.0

Below average

Stayed with family · For friends and family

So the only 2 positive things I would say was the check in was smooth and they delivered another pillow after a request. Then it stopped. This accommodation is absolutely nothing like the pictures. I was supposed to be in a deluxe family apartment. There was nothing deluxe at all. Everything is old, dirty and run down. I get buildings get old but maintenance is a must. To me a backpackers hostel would be flash compared to this place. My next door neighbor knocked on our door complaining that we were knocking on the wall and his door. He blamed my children. They are 18 and 15. Who I can tell you would have no interest in doing anything like that. We also had only just checked in. We spent 2 nights but never again. Sorry give it a miss.
Felix
Reviewed: 12 Jul 2026

2.0/5.0

Below average

Stayed with kids

Location is pretty much it. Bathroom was mouldy- mould killer doesn't cost that much. Floor was oily. No internet connection.
Patrick
Reviewed: 4 Jul 2026

1.0/5.0

Below average

Stayed with kids

Checking in was a battle, the room didn’t match the photos. The fire alarm was chirping, spoke to reception and got accused of smoking in the room eventually got it sorted and then had to change the battery in the smoke alarm myself. The wait at the lift was at least 10 minutes each trip
Sian
Reviewed: 3 Jul 2026

2.0/5.0

Below average
Pokey hole in the wall, not clean, tv didn’t work (not smart tvs) WiFi didn’t work, had to hotspot our phones which was really hard to get service. The reception staff left my takeaway sitting on a coffee table in reception. Parking ok if you don’t own a 4WD! After checkout, left two coats in the cupboard. (No fault of the hotel) They are NOT ABLE to post out, so had to drive three hours back from Gippsland to pick them up. Very ordinary stay.
Hannah
Reviewed: 9 Jun 2026

2.0/5.0

Below average

Stayed with friends

Terrible. Do not book! The staff were rude, room was dirty and not as advised. The other guess were sketchy, felt so unsafe! The lift didn't work and kept glitching, went to enter the lift and was told i was too heavy and to get out??? (i am not fat??) Overall terrible, as soon i checked in i was already planning the review i was about to write. AND the pool, suana and gym were closed the entire time!!!! (It wasn't even advised)
Genevieve
Reviewed: 24 May 2026

4.0/5.0

Great

Stayed with kids

Easy check-in, friendly and helpful staff, clean and quiet room, comfy beds. Only tricky part was the parking - we were unable to gain access and ended up parking elsewhere. Otherwise, great location and fast check-out process - thank you :)
Ian
Reviewed: 19 May 2026

3.0/5.0

Good

Stayed with partner

The photos didn't match the actual room. It was supposed to be serviced apartments. We got fresh towels dumped on the table once. Not all used towels were taken. Beds weren't changed or remade. Even detergent was not refilled. Only 2 lift out of 2 serviceable.
Jodie
Reviewed: 19 Apr 2026

3.0/5.0

Good

Stayed with kids

Great location
Benn
Reviewed: 18 Apr 2026

1.0/5.0

Below average

Stayed with kids

Room was messy with beer cans on the floor. No bedding for one of the beds. Fire doors locked. We checked out after only 1 night. Overpriced!!!!

Overview

Arrow on Swanston

Rooms:190
Floors:9
Star rating:

With a stay at Arrow on Swanston, you'll be centrally located in Melbourne, within a 10-minute walk of Lygon Street and Queen Victoria Market. This family-friendly aparthotel is 0.9 mi (1.4 km) from St. Vincent's Hospital and 0.9 mi (1.4 km) from Royal Exhibition Building.

Description

With a stay at Arrow on Swanston, you'll be centrally located in Melbourne, within a 10-minute walk of Lygon Street and Queen Victoria Market. This family-friendly aparthotel is 0.9 mi (1.4 km) from St. Vincent's Hospital and 0.9 mi (1.4 km) from Royal Exhibition Building.

See all

Exploring the area

Transport

Melbourne Central Station

Subway stations
500m

Versailles Chantiers

Train stations
400m

Melbourne Essendon Airport

Airports
10.2km

Attractions

Josh Henry's Bike Tours

300m

Old Melbourne Gaol

300m

Alumni Courtyard - RMIT University

300m

Lighthouse Holdings Melbourne Pty Ltd

400m

Melbourne Central

500m

State Library Victoria

500m

State Library Victoria

500m

Queen Victoria Market

600m
See map

Facilities & services

Popular facilities
Coffee shop
Restaurant
Free WiFi
Fitness center
Sauna
24-hour front desk
General
Electric car charging station
Parking (additional charge)
Non-smoking throughout
Shop
Elevator
Hair/beauty salon
Accessibility
Covered parking
Secured parking
Vending machine
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Multilingual staff
Health & fitness
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Food & drink
Breakfast service (additional charge)
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 23:59

Latest check-out time:Before 10:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Other fees

Fee for continental breakfast: approximately AUD 22 for adults and AUD 17 for children

Covered self parking fee: AUD 25 per night (in/out privileges)

Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab lunch at Cafe Crema, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe. Continental breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.

See all policies

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