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2 adults, 1 room

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OTARU RETREAT KURAMURE by Onko Chishin

Just renovated
2-685, Asarigawa Onsen, HokkaidoSee map

RON 2,729.41per night

This is the cheapest price in 30 days, based on the rates on 9 Nov

Top reasons for booking
Shuttle service
Good location
Great view
Dining
Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Sauna
Luggage storage
4.6/5Fantastic 159 reviews
Reviews summary
Exceptional service, tranquil atmosphere, relaxing in-room onsen experience, delicious gourmet food, modern Japanese design, and all-inclusive drinks in a convenient location near Otaru.
Exploring the area
Otaruchikko Station, 4.0km, About 8 mins from hotel by car
Asarigawaonsen Ski Resort, 500m, About 8 mins from hotel by foot
Asarigawa Hot Spring, 2.7km, About 5 mins from hotel by car
5
Japanese Western Style Room, Non Smoking, River View, with BVLGARI Amenity
Multiple beds

72.0 m²

9
Basic Room, Multiple Beds, Non Smoking
Bed type arranged at check-in

62.00 m²

5
Japanese Western style room, Smoking, River View, with BVLGARI Amenity
Multiple beds

72.0 m²

6
Traditional Two Bedroom Room Non smoking
Multiple beds

62 m²

No pictures available yet
Japanese Western Style Room with River View Non smoking
Multiple beds

58 m²

4
Japanese Western Style Room with River View Smoking
Multiple beds

58 m²

No pictures available yet
Japanese Western Style Room With Garden View Non Smoking
Multiple beds

58 m²

Japanese Western - Smoking
Bed type arranged at check-in

62.00 m²

8
Traditional Two Bedroom Room Smoking
Multiple beds

62.0 m²

Japanese Style Room with Hot Spring Bath - Smoking
Bed type arranged at check-in

62.00 m²

Deluxe Japanese Western Style Room - Smoking
Multiple beds

62.00 m²

No pictures available yet
Deluxe Japanese Western Style Room - Non-Smoking
Multiple beds

62.00 m²

Japanese Style - Smoking
Bed type arranged at check-in

62.00 m²

6
Standard Room
Multiple beds

60.0 m²

No pictures available yet
Standard Room, Non Smoking
Multiple beds

62.0 m²

Garden view

No pictures available yet
Tsuboniwa Japanese-style room (non-smoking) [Japanese room] [Non-smoking]
Bed type arranged at check-in
No pictures available yet
Tsuboniwa Japanese-Western style room [non-smoking] [Japanese-western room] [Non-smoking]
Bed type arranged at check-in
No pictures available yet
Tsuboniwa Japanese Style Room (Smoking) [Japanese room] [Smoking]
1 single bed
No pictures available yet
Japanese Western Style Room with Garden View Smoking
Multiple beds

60 m²

No pictures available yet
Japanese/Western-style Room 12+12 tatami mats+20 square meters (2 Beds, Flat type, 1st Floor) Smoking
Bed type arranged at check-in
8
Garden view Maisonette Japanese-style room with hot tab
Multiple beds

60.0 m²

8
River view Maisonette Japanese-Western-style room with hot tab
Multiple beds

70.0 m²

8
Forest view first floor flat Japanese-Western Room with hot tab
Multiple beds

70.0 m²

55
Suite with Semi-Open-Air Onsen
Multiple beds

72.0 m²

River view

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Reviews

Read all reviews
4.6/5.0

Fantastic

159 reviews
Location
3.8
Services offered
4.7
Cleanliness
4.6
Atmosphere & facilities
4.6
Reviews summary
From real reviews, powered by AI
Overall impression
Exceptional service, tranquil atmosphere, relaxing in-room onsen experience, delicious gourmet food, modern Japanese design, and all-inclusive drinks in a convenient location near Otaru.
Location
Convenient Otaru location. Easy access to public transport and Asari Ski resort. Quiet neighborhood ensures privacy. Near Otaru-Chikko station.
Services offered
Friendly, helpful, multilingual staff. All-inclusive drinks and room service. Shuttle service. Personalized concierge assistance. Peerless hospitality.
Cleanliness
Spotless rooms and public areas. Impeccably clean onsen. Well-maintained facilities. Modern and clean style. Very clean and modern facilities.
Atmosphere & facilities
Relaxing and tranquil atmosphere. Modern and authentic Japanese design. In-room and public onsen. Beautiful views. Cozy rooms. Excellent bar with local whiskey.
All
With photos
4.5+
3.0+
Good location
Dining
Keiran
Reviewed: 17 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

Top notch, incredible hospitality and food. Kind and professional staff, we felt taken care of from check in to check out. Exceptional experience.
Sally
Reviewed: 17 Jul 2026

5.0/5.0

Fantastic

Stayed with kids

The hotel is fantastic. The room and common areas are beautiful and spotless, the staff were so friendly and helpful (Erika in particular was brilliant!), the food and drink were great and the hotel was really well situated to explore the area (although a car is essential). Would highly recommend.
Jocelyn
Reviewed: 15 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

This was a very exclusive stay with excellent food using a carefully selected choice of Hokkaido produce as well as sake and wines. There is a shuttle from the Otaru Chikko station if you organise in advance but you can get in to Otaru using a taxi without any problems. We had an in -room onsen which was gratefully received and used quite a few times. Beds were comfortable but upstairs if anyone had trouble with stairs.
Ivan Blagoev
Reviewed: 26 Feb 2026

5.0/5.0

Fantastic

Stayed with kids

Very cool Stay! We loved the kids futon!!😍 Deep dive into the Japanese culture. Everything was super interesting and we can’t wait to be back. Foods were delicious and Location nice next to Asari Ski resort. ありがとうございます！
Sook
Reviewed: 8 Feb 2026

5.0/5.0

Fantastic

Stayed with family ¡ For friends and family

Yes
doohee
Reviewed: 5 Jan 2026

5.0/5.0

Fantastic
Overall, it was a wonderful place. However, the dinner did not meet my expectations, and I believe the taste could be improved.
Sam
Reviewed: 29 Dec 2025

5.0/5.0

Fantastic

Stayed with partner

Great staff, lovely design and beautiful setting.
Hua Hsin
Reviewed: 25 Dec 2025

5.0/5.0

Fantastic

Stayed with family ¡ For friends and family

Amazing
YoonKi
Reviewed: 20 Dec 2025

5.0/5.0

Fantastic

Stayed with partner

Very good service from staff
Robert Lyle
Reviewed: 18 Jul 2025

5.0/5.0

Fantastic

Stayed with family ¡ For leisure

Incredibly relaxing onsen and an excellent dining experience in your own private dining room. A great retreat.

Overview

OTARU RETREAT KURAMURE by Onko Chishin

Renovation:2026-01-01
Rooms:19
Floors:2
Star rating:

With a stay at OTARU RETREAT KURAMURE by Onko Chishin in Otaru, you'll be in the historical district, within a 15-minute walk of Asari River Onsen Ski Area and Ski Village Asari. This luxury ryokan is 5.3 mi (8.6 km) from Otaru Canal and 5.4 mi (8.6 km) from Otaru Art Village.

Description

With a stay at OTARU RETREAT KURAMURE by Onko Chishin in Otaru, you'll be in the historical district, within a 15-minute walk of Asari River Onsen Ski Area and Ski Village Asari. This luxury ryokan is 5.3 mi (8.6 km) from Otaru Canal and 5.4 mi (8.6 km) from Otaru Art Village.

See all

Exploring the area

Transport

Otaruchikko Station

Train stations
4.0km

Attractions

Asarigawaonsen Ski Resort

500m

Asarigawa Hot Spring

2.7km

Sapporo Kokusai Ski Resort

9.1km

Kiroro Snow World

9.7km

Kiroro Resort

9.7km
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Sauna
Luggage storage
General
Free parking
Free buggy service
Free shuttle service
Non-smoking throughout
Free bus station shuttle
Free train station pick-up
Free train station drop-off
Uncovered parking
Safety & security
Safety deposit box
Reception services
Concierge
Front desk (limited service hours)
Multilingual staff
Internet
Free wired internet
Accessibility
Accessible train station shuttle
Food & drink
Breakfast service (additional charge)
Activities
Library
Nightclub
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 19:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the ferry terminal, train station, and bus station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 3:00 PM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dietary restrictions or food allergies should contact this property in advance.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Other fees

Fee for local cuisine breakfast: approximately JPY 4400 for adults and JPY 4400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Stop by the ryokan's restaurant for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 8:00 AM to 9:30 AM for a fee. Children aged 6 and younger eat free breakfast.

See all policies

Stays nearby

1/5

Ginrinsou

5.0/5
Fantastic
85 reviews
600m from Otaruchikko Station,Otaru
Clean and tidy
RON2,935.58
Incl. taxes & fees: RON3,241.47
1/5

THE CROCUS OTARU

2.6km from downtown,Otaru
RON1,885.54
Incl. taxes & fees: RON1,885.54
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