Eminence on Bank

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

It was perfect for my requirements

Carpet can be more cleaner otherwise it was a comfortable stay for a night. Good value.

Photos make any hotel always Look amazing. This is an older hotel right in the heart of the hustle and bustle of Adelaide. It needs major renovations. Both windows in bathroom and main room had a massive gap which let all the freezing cold air in. The heater was great but the minute it turned it off a place was back cold. Noise level is incredible from outside and off the street. Staff were very pedantic that you checked in at 2pm. There was a lineup waiting when I arrived. No face washer. I ran out of body wash in the shower the second last day. The bottom of the cupboard in the bathroom was falling apart. On the morning I checked out I saw the cleaner just sitting in one of the rooms on his phone not really interested in working. There is major construction on the 2nd lift and next door outside so it wasn’t a very attractive place and I would give it 2 out of 5 stars if that. There’s one PowerPoint and you can’t even plug the lamp in to put it on the side table so it was on the floor, jammed up near the door. For $103 per night in 2026 it’s probably all you going to get. I would say someone who is desperately wanting a place or last resort choice Of hotel. Don’t really recommend! The only thing good is it is centrally located to everything.

Great location - easy access to the city! Room was clean but just metres from reception which I felt uncomfortable about. I immediately asked if another room was available instead and the manager agreed offering to do so after the first night as no staff were available to prepare a room. Bed was lovely, comfortable with clean sheets. Windows were paper thin and noise could be heard throughout the night. There was also a cold draft. Block out blinds weren’t fully able to make the room completely dark. The heater/air conditioner made a loud repetitive noise all night even after being turned off. The bathroom needed a renovation but was functional. Moved to another room (upgraded) for the remainder of my stay and it was much better overall. Same issue with thin windows, noise and block out blinds. Bathroom in slightly better condition. Main entrance area felt a little unsafe at night with rough people hovering around door way. The manager saw and asked them to move on thankfully. Nahid (manager) went out of his way to accommodate every request, was very kind and a pleasure to deal with.

Extremely loud with drunk people from midnight to 5:00am then even louder with street sweepers and leaf blowers from 5:30 onwards. Minimal TV reception, hot water in the shower only lasted two minutes.

The light and noise control was terrible, I found it extremely hard to sleep

Great location and a great price for what it is.

Staff member was extremely rude and not worth the money at all

Not eminent at all! Pretty grubby and very noisy. Should have suspected with the free ear plugs on the reception desk! Cross this one off the list.

Do not stay here. I didn’t in the end. After arriving at 5:45pm to a hoarded up entry and no reception I called the number on the door to check in. The receptionist advised no one was on site and I would have to pay my bond of $200 by credit card, which would incur a $6 processing fee (!!?!). I told them I would absolutely not pay the fee, and after quite a bit of back and forth they relented, instead saying if there was any damage to the room following inspection at checkout then I would have to pay for it. They needent have worried. Once I gained access to the entry with the key passcode, there was one working lift that is in dire need of repair. The other was out of service. Collected my key from a safe and went to the room. The property has been painted very poorly, missing skirting throughout and is in disrepair. There was a stale and very disagreeable odour in the room, unfinished bed head and broken cabinetry. Filthy carpet and scratched windows that looked like they had never been cleaned. The ceiling is suspended ceiling panels with fluorescent lights you would find in an office, so very garish and noise transfers from everywhere. A nice touch was the K-Mart coat hangers with sizes on them (as in the ones the use to sell the clothes! lol) The bathroom looked clean-ish but I didn’t want to brave it…. I ended up staying with a friend to avoid staying here.