Grand Astoria Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

3/5

I just have problem with the bathroom. The water specifically

I don’t usually leave negative reviews, but I feel other travelers should know what to expect. The room appeared very dated and poorly maintained. The bathroom was the biggest disappointment. The shower holder was broken, making it difficult to shower comfortably. Many of the fixtures were covered in rust, corrosion, and heavy mineral buildup. The sink faucet and shower controls looked like they hadn’t been properly maintained in years. Cleanliness was also an issue. The bathroom mirror was dirty and spotted, and there was visible grime in several areas. The air-conditioning unit had noticeable dirt buildup inside the vents, which made me question how often it is cleaned. I understand that older hotels may not have modern facilities, but basic maintenance and cleanliness should still be a priority. Unfortunately, the condition of the room did not match what I expected based on the price I paid. The staff were polite, but the property’s upkeep needs significant improvement. Until major maintenance and renovations are completed, I would not choose to stay here again.

staff were solicitous and friendly

Poor check in service, room with sparse amenities, room is dirty looking, toilet and bath area is dirty. This is a dilapidated hotel.

Bathroom full of drain flies. Room not cleaned over 3 days. Airconditioner incredibly npisy. No soap or water in room.

The room is kept untidy. Mirror with stains and bathroom door are full of dust. There’s no shampoo and soap provided.

close to downtown

Staff was okay, though.

Don't get any rooms next to a wedding group. I had too bang on their door at 3am because I couldn't sleep. They thought it was their right too keep everyone else awake. Hotel staff did nothing except told me it was a wedding party. Explains why NONE of their parents wanted the room next too them.