The Westin Riverwalk, San Antonio

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

A consistently great stay at the Westin Riverwalk whenever we visit San Antonio. Spacious rooms and the best location on the Riverwalk.

Everything was great. Staff was very helpful. Very clean no complaints.

Great time !

Seeet spot

Gorgeous, clean rooms, the staff was very friendly and helpful and very convenient to the best parts of the river walk and close to the Alamo. What more could you ask for?

Was not happy that there were not very many options between breakfast and dinner for food. You have on the website that you have a restaurant. If you don’t get up for breakfast, you have the small coffee place with snacks for food and that’s it! I’m Gluten Free so not much there….

Highly recommend staying here. Staff and amenities were great.

Todo muy bien ubicación, limpieza, trato

Best hotel on the Riverwalk! Convenient location and excellent staff. Definitely would love to go back!

The experience wasn’t what you would normally expect from a Marriott hotel as I've stayed in several upscale Marriott facilities. The room was dirty. The bathtub was white but left dirty with visible black traction marks from feet and body dirt. Ceiling had numerous water stains with obvious leaks that had penetrated the ceiling snd on to the floor. The shower leaked out and onto the bathroom floor and under the bathroom door which flooded the entry. The AC was broke and the room was steaming hot. I went down to the front desk to report and showed the lady several pictures. Bathroom tub, ceiling leaks and actual holes within the ceiling. Super disgusting as this was my anniversary trip and of course trying to impress or at most simply have a relaxing time as we both have high volume, stressful jobs…amongst raising teens. The front desk said they would accommodate by switching rooms at no cost and give us a $100 voucher to spend at the hotel for the inconvenience. The room change happened, the voucher was never granted as I double checked out check out statement. I’ve stayed on several properties on the River Walk throughout the years. This by far has been the worst experience. One last thing. Parking! Only option is to valet. A cording to the digital sign posted, valet over night is only $70. Typical for any downtown location right? Read the fine print if you’ve anything but a midsize or compact car. You’ll be charged an extra $10 for SUV, Truck etc. Rediculious!