Sara's Boutique Hotel (Ember Rae Amsterdam)

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel was very nice and charming, newly remodeled rooms very clean and quiet. The staff was also very nice and friendly. I was looking for something affordable, clean, quiet and central location and this was just that. I like staying in places with a bit of older charm so I didn’t mind the slow lift just was happy there was a lift as the stairs were crazy steep! A fan was provided in the rooms which I appreciate too. I genuinely don’t understand all the negative reviews, it was a nice stay, the bathrooms all have new appliances, new beds and new flooring and it was very quiet and clean.

Location: Within 10 minutes of major tram stations, good restaurants, and convenient stores. Room: My room was a renovated attic into a bedroom. Nice furniture and fixtures. Issues: Made the mistake of not booking a hotel with A/C. Was in Amsterdam during a heat wave (it was 30C / 86F at midnight)! They provided a room fan, but it was coated in dust (gross). They suggested opening the windows, but then mosquitoes would fly in. I woke up the first morning with over 17 mosquito bites all over my body. Because it was a renovated attic, it was exposed to the sun from the walls AND the roof all day long. It was simply unbearable to be in my room during the day. There is no ice on the premises. They had a carton of water near the front desk. When I tried to fill my water bottle up, I was yelled at by staff who told me to use the 3 oz cups because that water was for everyone. I was suffering from heat exposure and was limited to a tiny cup of water! I'm grateful that they had an elevator, but they jokingly call it the slowest elevator in Amsterdam. It took about 2 minutes to go from the ground floor to the 4th floor where my room was. So sometimes it would take 4 minutes for the elevator to come to you, and then to go up or down. You could take the stairs, but the steps were very narrow, barely enough for half my foot to step on the treads. It was a cute and budget-friendly hotel, but you get what you pay for. I will definitely read the fine print next time. Not for summers!

Good location for access to city centre. Hotel clean

My stay was just okay. The location is great, the room was adequate and the staff are friendly. However, the lack of AC, a fridge and an extremely slow elevator made my trip less enjoyable as the heat became a daily struggle I had to deal with. The beds could also use some upgrades. If you’re on a budget and want to be relatively close to the city center, then I’d recommend trying this place out though if you want something a bit more comfortable, I’d suggest looking around.

My room was infested with bedbugs. Bad smell in the air, clearly not cleaned or maintained properly. Haven't been able to contact management for a refund in 3 days. Avoid.

Great value for money! Walking distance to all the sights and canals.

It was a small room with single bunk beds and a very small TV. The room had obviously just been cleaned when I arrived as the hard floor was still wet and took a while to dry. There was no air-conditioning and, during a heatwave, the fan provided was not really sufficient. The lighting in the room was also very poor and it would be impossible to work or read after dark except inside the bunk beds which had their own lights. That said, the staff were very friendly and helpful and the location of the hotel is a short walk from the canals and central district.

Great hotel staff helpful and friendly. Only thing was the noise we were in the room by the door so heard people coming and going and a lot of chatting until the early hours on our first night. But otherwise the hotel was fab couldn’t fault it.

Room is spotless and good location not to far from dam square and a couple of minutes from Vondelpark

Great location, many local restaurants within walking distance as well as Vondelpark and the museums. The staff was very friendly and helpful.