The Hedistar Hotel Narita

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Our room and the elevators are a little dirty, but everything else is very good

After check in was everything great , quit good breakfast you can chose what you want , good experience with this hotel

Very nice and beautiful clean.

Excellent stay and supportive staff with complimentary to and from Narita Airport.

Very good

Volks Restaurant next door has excellent wagyu steak dinner! Clean room, convenient store on the ground floor, 5min walk to Aeon Town mall.

I only stayed one night to recover from a long flight before flying to Kyushu. The hotel room was very small, not unusual for Japan but hard to even find a place to open my suitcase. Two twin beds in our room. The beds were pretty hard and the pillows were strange. Everything was clean and the staff was kind and helpful. The shuttle was my main reason for booking but I'm still not clear if they will do airport pickups. The schedule is not listed anywhere online I could find but they have a very big tour bus style shuttle. So, we took a taxi to the hotel, not ideal, but were able to use the shuttle on the way back. Right at the counter there is a shuttle schedule, and you put your name down for the time slot. It takes about 25min to get to the airport, so the times are 1 hour apart. I think the first bus was 5:00am. The lobby was nice and the restaurant looked good, but we left before breakfast began.

Airport shuttle is pretty consistent in the morning and past 2pm

They had breakfast buffet. Also have shops and restaurants around the hotel. There was Aeon department store with 100 yen shops as well. Free bus shuttle service to the Narita airport. Narita train station was also near by to walk there if you didn’t have any heavy suitcases.

The bedding cover was terribly stained. The carpet has an old smell. Staffers were very kind and helpful. Location can be difficult if you push a heavy luggage from train stain to the hotel. There is free shuttle to airport, better with reservation.