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2 adults, 1 room

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Embassy Suites by Hilton Memphis East Germantown Area

1022 S Shady Grove RdSee map
Top reasons for booking
Located in Memphis, Embassy Suites by Hilton Memphis East Germantown Area is in the business district, within a 10-minute drive of Memphis Botanic Garden and University of Memphis. This hotel is 6.5 mi (10.5 km) from TPC Southwind and 7.4 mi (12 km) from Simmons Bank Liberty Stadium.
Popular facilities
Bar
Restaurant
WiFi
Fitness center
24-hour front desk
Luggage storage
4.3/5Great 431 reviews
Exploring the area
Memphis Central Station, 18.5km, About 21 mins from hotel by car
Memphis International Airport, 13.1km, About 15 mins from hotel by car
Lichterman Nature Center, 1.5km, About 25 mins from hotel by foot

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Reviews

Read all reviews
4.3/5.0

Great

431 reviews
Location
0.0
Services offered
4.4
Cleanliness
4.3
Atmosphere & facilities
4.4
All
4.5+
3.0+
Derek
Reviewed: 29 Jun 2026

5.0/5.0

Fantastic
Excellent job
Nicole
Reviewed: 29 Jun 2026

4.0/5.0

Great

Stayed with kids

Clean room. The A/C does not keep up. I called asking if it would cool down. She said when it's above 90 outside, the a/c simply just can't keep up. We had it set as low as we could and the room wouldn't get cooler than 75. The woman who checked us in didn't make much eye contact, spoke so quietly and mumbled. Also, she didn't seem to know much. I asked when the pool closed and she said "I don't know, 8 or 9." It turns out its open until 10. I do like the layout of the hotel. It's unfortunate you have to pay for parking on top of your room.
Christian
Reviewed: 27 Jun 2026

1.0/5.0

Below average

Stayed with kids

The property lacked towels, blankets and the usual customary necessities for a person. The TV did not work, the phone in the room was not working, it took several hours for the maintenance person to come and then we had to wait another several hours because he did not have the necessary equipment to fix it …. Needless to say it never got fixed because we gave up waiting for him to return. No clean sheets, towels etc. The experience was terrible and the staff offered no explanation or remedy.
Kenneth
Reviewed: 22 Jun 2026

5.0/5.0

Fantastic

Stayed with partner

Room was clean the staff was very nice and the breakfast was very good. Parking was ok but you have to pay.
Quinston
Reviewed: 20 Jun 2026

5.0/5.0

Fantastic
Have to pay to park
Dazja
Reviewed: 8 Jun 2026

1.0/5.0

Below average

Stayed with partner

250 deposit to stay in here is just ridiculous! The elevator is very out dated. Room smelled like bleach.
Juakena
Reviewed: 6 Jun 2026

5.0/5.0

Fantastic

Stayed with kids

Room was clean and spacious. Staff was friendly. Kids enjoyed the pool and adults enjoyed complimentary happy hour. Room wasn't ready, but staff was very pleasant which made the wait more bearable.
Kavita
Reviewed: 5 Jun 2026

2.0/5.0

Below average

Stayed with partner

both telephone in rooms were dirty, shower was not clean, toilet seat was rocky. employee making eggs/omelets didn't have help, long wait. mixed nuts at happy hour were rancid both nights- not changed. elevators not clean. front didn't have shaving cream. there was supposed to be water bottles in room per front desk- since we were hilton honors members as well free water. when we got to room not bottles, called front desk and she told me i had to come get them. hotel doors locked when we were trying to check in.
Brittani or dell
Reviewed: 31 May 2026

4.0/5.0

Great

Stayed with kids

Convenient location. Breakfast was good. Unable to try the pool as it was packed! Room was not very clean but it was a nice large room. Overall a nice hotel
samuel
Reviewed: 31 May 2026

5.0/5.0

Fantastic

Stayed with family · For friends and family

Parking lot spots are not good for big vehicles or mid-size vehicles .its hard to get in or out of you car ,just to close to the next car on both sides.its probably something that will be never corrected. Other than that ,its the only place I will be staying when im in Memphis.

Overview

Embassy Suites by Hilton Memphis East Germantown Area

Renovation:2015-10-01
Rooms:220
Floors:5
Star rating:

Located in Memphis, Embassy Suites by Hilton Memphis East Germantown Area is in the business district, within a 10-minute drive of Memphis Botanic Garden and University of Memphis. This hotel is 6.5 mi (10.5 km) from TPC Southwind and 7.4 mi (12 km) from Simmons Bank Liberty Stadium.

Description

Located in Memphis, Embassy Suites by Hilton Memphis East Germantown Area is in the business district, within a 10-minute drive of Memphis Botanic Garden and University of Memphis. This hotel is 6.5 mi (10.5 km) from TPC Southwind and 7.4 mi (12 km) from Simmons Bank Liberty Stadium.

See all

Exploring the area

Transport

Memphis Central Station

Train stations
18.5km

Memphis International Airport

Airports
13.1km

Attractions

Lichterman Nature Center

1.5km
See map

Facilities & services

Popular facilities
Bar
Restaurant
WiFi
Fitness center
24-hour front desk
Luggage storage
General
Electric car charging station
Parking
Parking (additional charge)
Non-smoking throughout
Gift shop
Elevator
Accessibility
Housekeeping
Wedding services
Uncovered parking
Vending machine
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
ATM/Bank
Fast check-in
Fast check-out
Internet
WiFi (additional charge)
Wired internet (additional charge)
Accessibility
Wheelchair accessible
Assistive listening devices available
Wheelchairs available on site
Wheelchair accessible parking
Food & drink
Free breakfast
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 16:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 21 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Other fees

Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)

Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)

Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)

Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)

Uncovered self parking fee: USD 10 per day

Pet fee: USD 75 per accommodation, per stay

Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a satisfying meal at Grissini's serving guests of Embassy Suites by Hilton Memphis East Germantown Area. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

See all policies

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