Residence Inn by Marriott Pittsburgh North Shore

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I do not believe that there are enough characters here to describe this place. I have pictures, but there’s no place to upload them here. To start off the room was filthy and when I say filthy, I mean the remnants of other people‘s poop on the floor as well as their hair. The only place that I could find to sleep on the bed was at the foot of the bed lying long ways. This is because when I took all the sheets off the bed, you could see how the mattress just caved to the center. There was literally no support left in the mattress to the point that after trying to lie on it for 15 minutes I was in significant pain. I don’t have significant pain. The bed was literally that bad. Let’s add on top of that the fact that we were in the middle of a heat wave when I stayed. The air conditioning in my room would not go below 70 which I understand because of the heat. However, there was no air-conditioning in any other part of the facility. I went down for morning breakfast and was told that I had to eat my breakfast in a 92° dining area. I got sick and left. There are so many things wrong with this property and I believe most of it has to do with the fact that it’s just not been maintained. I have no problem with that per se, but if I wanted to book a motel six, I would have booked a motel six instead of spending close to $200 a night on this room. The only positive I can think of is that there were no bed bugs. Fortunately, my experience was so bad I was able to get a refund.

Friendly staff and good rooms.

Friendly stuff great area

We got a room early and someone was in the room when we got to it. Very inconvenient…

Nice place

It is close to the stadiums. Things were broken at my room ar my arrival. There were fixed but took time from my vacation. Other than that, it was a grwat experience.

Clean room, convenient walk.

I checked in on Father’s Day. I had room 201 the room was dirty. The couch looked like it was broke down. There was two towels in the room. The icemaker didn’t work. There was no pots or pans. There was one so I went down to the front desk, they switched me to room 202. The icemaker didn’t work in there. There was only two towels in there. The refrigerator was running water. There was gnats in the bathroom. the sheet was too small for the bed and the Internet kept going out. I stayed here before and it was OK but this time they just totally went downhill and I had to stay there for a day and a half. It was just miserable. !!! There were stains all over the couch. Only good thing about it is the tub was really clean, but that was it.

The only thing we didn't like was.They never told me they were gonna charge me for parking.And I didn't agree with this , and I sent emails out and nobody answered me

Great location for sporting events.