Conrad Shanghai

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Used the VIP lounge for drinks to wait for friends. Great addition.

We had an extended stay and we are so so So happy that we got to stay at Conrad, because it’s simply world class. From the amazing amenities, room service and location to extremely stellar staff, we couldn’t have asked for a better place to be at on an extended holiday due to the Typhoon. Special mention to the amazing staff: Quain G Camille Lily Anil Pravin And the lady waiting on the lifts who speaks several languages (maybe her name was Rosemary 🤔) Thank you thank you thank you!

Great location near metro stations, shopping and dining. Will stay here again.

The location is perfect and staff are extremely attentive and caring. We had dietary restrictions but had so many safe options and had chefs go out of their way curating menus for us!

Amazing location. Friendly staff quick check-in. Offered me free upgrade.

We had a very bad experience when going for our "free drink" on the 65th floor. Although the place was empty we were asked to leave a table where we sat t enjoy the view, or pay 198CNY, furthermore we were nearly tricked into paying another ridiculous amount for a bottle of wateer that was stregically placed on the table. i returned to this hotel numerous times since March, only the very first time i was there did i receive fresh fruit in the room, and then a "gift" of biscuits the next day, it was one of the reasons i returned but alas, no fruit on the three times i checked in over a period of 2 weeks! Lastly the lack of English speaking staff is very apparent and has made me decide not to return to this hotel on my future trip

Location is great right in the middle of almost all the attractions of the city's center. Staff was very helpful during our stay, breakfast option was good as well. We had a great time in Shanghai and I think the location of it helped a lot, there is a metro within a couple of minutes of walking!

Incredible location, very friendly staff, and lots to do inside and around the hotel area.

Amazing location with helpful staff

I just wrapped up a 10 visit to Shanghai, and spent my entire time at the Conrad Hilton property. I was pleased with the very central location in the city of the hotel, and from my 39th floor room I was more than happy with the sweeping city views, looking directly down on the green oasis of the People's Park. The elevator situation was a bit confusing to begin with (due to the unusual shape of the building), but that was soon sorted and I moved freely between the propertys facilities. The 10th floor pool provided sweet views of the surrounding neighborhood and the gym was good sized and open 24 hours a day, something I made frequent use of. My king suite was super comfortable and well appointed and I especially appreciated the city view desk and more than ample closet space- a must as I travel for many months per year. As for the staff I would like to take a moment to acknowledge and show my appreciation to the following folks- a huge thank you to (French national) Hugo in guest relations who helped me out in many ways and made the hotel feel like a home over my week+ stay, to (Thai national) Thena whose cheerful demeanor and daily greetings cheered me up immensely and (Chinese national) Rosemary the ever evervesant 'elevator lady' who guided guests and was a genuine hostess for the hotel and a bright personality who made many of the guests smile and happy as they descended to the lobby to begin their day- I thank you most sincerely, you made my visit a memorable one..