TownePlace Suites by Marriott Scranton Wilkes-Barre

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Clean room staff always good service breakfast good

Breakfast was nice & coffee is good. However the room is a little dated, carpets are torn and smell a little moldly.

The room was clean, and the bed was very comfortable. The A/C worked well and was not too loud. The shower was easy to use and had fantastic water pressure. We were surprised, as we waited in the lobby to check in, that everything on the right side of the lobby was free-- a dispenser of ice cold water with lemons, hot coffee and tea, a little fridge of mini Shasta sodas (now THAT was a throwback, seeing Shasta sodas!), and a freezer of chocolate and vanilla ice cream cups. The breakfast selections were good (scrambled eggs, biscuits and gravy the morning we were there), and the buffet and dining areas were kept clean. One small complaint is that there was no bar soap for the bathroom sink. There were dispensers of body wash, shampoo, and conditioner in the shower, but nothing to use at the sink. Other than that, it was a wonderful place to stay, and I would stay here again.

Furniture was dated and had holes. Still worth the money for the stay. Staff were extremely helpful.

Staff was wonderful and very helpful of the questions I had concerning the concert we were in town to see. Breakfast was great and had many hot and cold options.

Nice place to stay. Very convenient and also quiet. Good size room and very clean. Breakfast was very good and with high quality options. Staff was very efficient too. It would have been a 5 star review except I thought the bathroom was squeezed in. The sink right against the door and the toilet right up against the vanity and difficult to get the TP from the holder.

Beds were comfortable.

This hotel is not only in a great location, but the staff that I came in contact with was very helpful, friendly and professional. Josh the young man that checked us in was such a friendly young man. The room was spacious; kitchen area was sufficiently stocked. The pool area was clean, and the hot tub was really nice. The pool water was a bit too cold, but the children seemed to not mind. Hotel was very clean

Location, staff, cleanliness everything you want in this type of stay. Can’t say enough

The pool is VERY small - our tv in the main room the volume stayed on high that was broken - and the left side of the bed dipped down - may need to be changed.