E-House

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The location is perfect and the staff at this hotel were awesome. They did everything they could to make my experience a good one. Unfourtunately the problem is with the building. We got a non-smoking room and despite changing rooms, cigarette smell was still coming in to the bathroom through the floor. I paid good money for this stay and management needs to address this cause me and my family could not wait to leave.

Located at 3rd floor of a conner shop lot, easy access to XiMenDing The restaurant below also not open too ealry nor until too late. Able to get a quiet sleep. The only challenge is have to walk a floor of staircase before able to rwach the elevator.

The location of the hotel was fantastic, which was about 5 minutes walk to the Ximen MRT Station. The hotel is directly above a Family Mart convenience store, which made purchasing of necessities very quick and easy. The hotel room was relatively well kept and clean. However, the hotel reception was located on Level 3 and the building's lift lobby was on Level 2. This meant scaling up the stairs with luggage, which was not ideal for my elderly parents. Fortunately, I was able-bodied enough to bring their luggage together with mine up the stairs. My hotel room's bathroom was an open concept, i.e. there was no screen that separated the shower area, toilet and sink area. Furthermore, the bathroom did not have any hooks installed on the walls, which meant I could not hang clothes or bath towel anywhere in the bathroom. There was no towel rack to hang used bath towels too, and the only place to place them was on the horizontal bar installed on the outside of the bathroom door handle. That posed a slight inconvenience. We feedback this to the hotel staff and they were not willing to take the initiative to even have a 3M wall hook pasted on the bathroom wall. For the price I paid, I would rather have topped up a bit more money for hotels that have their reception on the ground floor and with better bathroom amenities.

accessible to everything in the heart of ximending.

Everything is prefect for me

Very poor soundproof that you can hear a lot of noise from next door and the floor above. Although in a great location.

The property condition was horrible

Convenient locational

THE LIFT IS AT LEVEL 2 , NEED TO CARRY HEAVY LUGGAGE UP STEEP AND NARROW + CROAWDED STAIRS , IT WAS THE BREAKING POINT FOR ME. Location is amazing , everything within reach , room is very humid , AC cannot be used to dehumidified the room else the fan coil make loud noise , can't sleep the whole night , thin walls, paid almost NT 3k for one night, therefore not worth, if during normal days it might be worth your stay. Blankets are just very thin sheets like bed sheets. So the room is either very cold and humid , or dry but super noisy because of fan coil, feedback to staff and was told their AC can't dehumidified the room, not supposed to do so , humidity cannot be helped. The buffet one level below is good. Staff are friendly and helpful, but many things can't be helped.

Tricky to find even for taxi driver. Stairs to access elevator on 2nd which takes you to 3rd where rooms are, Even though I booked a NON-SMOKING room, my room always smelled of smoke. Hotel must allow others to smoke in their rooms. My bed comforter had a cigarette burn hole. Towels very worn and torn. For free breakfast you must walk to the other location (5 mins) a much better E-House hotel! Breakfast cook is very friendly,