InterContinental Sanya Haitang Bay Resort by IHG

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Family of four stayed in hotel for 11 days - we had great time. Very nice hotel -staff very helpful, convenient location in haitang sanya, rooms and facilities are very clean and comfortable, with big family rooms. My butler Bobby has been great help to us, patient and experienced. Kids club is great for family, staff well trained and great to kids. There are lots kids pools with staff looking after customers all the time, Alan has been very helpful when we were playing near the kids pool. Overall very happy with the hotel and kids loved sanya as first timer in China

Assistant front desk manager was brilliant he provided us with service above and beyond our expectations and made us feel very welcome. He is an excellent ambassador for this hotel. We appreciated him providing us personal service.

I stayed at the InterContinental Sanya Haitang Bay Resort by IHG for a recent solo business trip, and the experience exceeded all expectations. The hotel offers a perfect balance between professional amenities and luxury comfort, making it an ideal choice for business travelers. The room was spacious, immaculately clean, and equipped with a strong Wi-Fi connection — essential for video meetings and remote work. The staff was courteous, efficient, and spoke excellent English, which made check-in and daily interactions seamless. The on-site business center and meeting facilities were reliable and well-maintained. I also appreciated the quiet environment, which allowed for focused work during the day. After hours, the beachfront and in-house dining options provided a relaxing way to unwind. Additionally, the concierge was extremely helpful in arranging transportation and offering local recommendations that suited my limited schedule. Overall, this property is highly recommended for solo professionals looking for a secure, comfortable, and high-quality stay in Sanya. I would definitely return for both business and leisure.

Nice location

Hotel is in a nice and safe location with easy access to transportation and a big mall nearby with good shopping and dining options. Note that swimming at the beach is not allowed and the adult pool was closed as of April 2025, which we weren’t aware when we booked. Lots of really nice facilities for kids of all ages. Decent service though most staff does not speak English at all.

I had a wonderful stay! The facilities were clean and comfortable, but what truly made my experience exceptional was the outstanding service. Special Thank you to Avril, for making my visit so memorable! I highly recommend this hotel to anyone looking for a great stay with top-notch service.

This hotel is excellent - impressive building & facilities with slow, relaxing vibe, not as crowded as some other hotels with all the screaming kids and anxious parents. It’s all very chill. Have to emphasize that Stella Li was super nice and helpful!

建设多点步行街和购物广场餐饮服务，方便的公交服务系统可以到各种景点，这样大衆化服务最好。

Very good hardware: hotel room in particular but software such as staffing and social graces of guests at the hotel must live up to the hotel's luxury facilities!

The service was excellent that free drinks are offered while we are waiting for the room. The balcony and pool are great