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2 adults, 1 room

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Hotel Hacienda Paradise

Ave 10 Entre Calle 20 Y 22 NorteSee map

€ 40.12per night

This is the cheapest price in 30 days, based on the rates on 17 Nov

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Restaurant
Free WiFi
24-hour front desk
Luggage storage
4.1/5Great 612 reviews
Exploring the area
Playa del Carmen Airport, 1.6km, About 3 mins from hotel by car
Quinta Avenida, 300m, About 4 mins from hotel by foot
Plaza las Perlas, 400m, About 6 mins from hotel by foot
8
Luxury Room
Bed type arranged at check-in

32.0 m²

8
Room, Balcony
1 double bed or bigger

30.0 m²

Pool view

6
Quadruple Room, Balcony
2 beds

30.0 m²

Pool view

6
Quadruple Room, Poolside
2 beds

35.0 m²

Garden view,Courtyard view

2
Basic Room
1 double bed or bigger
5
Deluxe Room
1 double bed or bigger

Garden view

6
Room, Poolside
1 double bed or bigger

35.0 m²

Garden view,Pool view

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Reviews

Read all reviews
4.1/5.0

Great

612 reviews
Location
4.7
Services offered
4.4
Cleanliness
3.9
Atmosphere & facilities
3.3
All
4.5+
3.0+
Alma
Reviewed: 22 Jul 2026

5.0/5.0

Fantastic

Stayed with kids

Everything was great, except that the reservation said breakfast was included, but the staff told us it was only coffee and toast. Once we asked for coffee, they said they didn't have any.
John Felipe
Reviewed: 10 Jul 2026

2.0/5.0

Below average

Stayed with kids

We were very disappointed with our stay at this hotel. The breakfast consisted only of coffee and bread, which should not be advertised as a proper breakfast. The Wi-Fi did not work throughout the hotel and was only available in the reception area, which was very inconvenient. The overall maintenance of the property was poor, and the furniture was extremely old and worn out. Based on our experience, we would not choose to stay here again. The only positive aspects were the excellent location, very close to Fifth Avenue in Playa del Carmen, and the bed linens, which were very clean.
martin
Reviewed: 28 Jun 2026

4.0/5.0

Great

Stayed with family · For friends and family

We enjoyed the fact that the breakfast area was by the pool so that the children could play whilst we had another coffee. The staff were friendly and helpful and because the hotel is quite small the children pretty much had the pool to themselves which was brilliant. The staff clean the rooms but in all honesty, this hotel could do with a lick of paint and some updating, the shower had used shampoo wrappers from previous guests, the room of mould as well as a few other things, however, you get what you pay for and as long as you are not expecting the ritz you wont be disappointed. Overall we enjoyed the few days we stayed here
Anyelica
Reviewed: 23 Jun 2026

3.0/5.0

Good

Stayed with kids

Estaba aceptable la habitación sin embargo nos dieron la habitación a las 3:00 en punto y nos encontramos con una terraza sucia. La habitación estaba limpia, pisos limpios.
Aixa
Reviewed: 9 Jun 2026

4.0/5.0

Great

Stayed with friends

La ubicación y el precio es excelente. A solo pasos de la 5ta avenida, alrededor de la cuadra hay diversos lugares de comer, así como tiendas para suplir de cualquier artículo que se te haya quedado, alimentos agua embotellada, etc. En el mismo hotel puedes desayunar (la chica que prepara la comida es excelente) por un costo adicional, pero económico. La piscina esta abierta hasta por la noche, así que se puede usar al llegar de los tours. El servicio del personal excelente, pedí cambio de cubrecamas, cobertor para el frio en la noche, secador de cabello, toallas de piscina y todo me lo facilitaron rapidísimo. No es un lugar de lujos, pero tiene lo necesario para pasar la noche y algunas tardes que estuvimos, ya que todos los días teniamos tours fuera del hotel para conocer la zona. El sitio se siente seguro aún de noche. En par de ocasiones llegabamos tardes de los tours y caminamos sin problemas hasta el hotel.
Rosalie
Reviewed: 15 May 2026

5.0/5.0

Fantastic

Stayed with family

The staff were all so sweet and attentive. The property was very beautiful. I would 100% stay here again
Manuel Isaí
Reviewed: 11 May 2026

4.0/5.0

Great
The cost is very accurate and my only "comment" will be for the installations 9/10. The room has hot water, Wifi, Pool, and is located in a very well area.
elizabeth
Reviewed: 25 Apr 2026

1.0/5.0

Below average

Stayed with family

The pictures on this site do not even come close to what you see in this property. The room was slightly dirty, the pool
Elias
Reviewed: 11 Apr 2026

2.0/5.0

Below average

Stayed with family · For friends and family

Old and dated hotel. The pool floor was green and it was not cleaned till the next day. The bed matresses were very hard and the pillows worse. The 'white' towels were of an unknown color. No water or safe in the bedroom. The included breakfast was horrible, just coffee and cold toasts, with your choice of butter or jam. The only good thing about this place is the location and the staff. I will not stay there again.
Hsiang
Reviewed: 9 Apr 2026

3.0/5.0

Good
Muy viejo el hotel, lo bueno es la ubicación y el staff del restaurante es muy amable.

Overview

Hotel Hacienda Paradise

First open:2004-01-01
Rooms:33
Floors:2
Star rating:

With a stay at Hotel Hacienda Paradise, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Quinta Alegría Shopping Mall. This hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.4 mi (0.7 km) from Playa del Carmen Main Beach.

Description

With a stay at Hotel Hacienda Paradise, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Quinta Alegría Shopping Mall. This hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.4 mi (0.7 km) from Playa del Carmen Main Beach.

See all

Exploring the area

Transport

Playa del Carmen Airport

Airports
1.6km

Attractions

Quinta Avenida

300m

Plaza las Perlas

400m

Mario Villanueva Stadium Madrid

400m

Playa del Carmen Main Beach

500m

3D Museum of Wonders

700m

Central Square

700m

Mamitas Beach Club

700m

Bahia Bay Cozumel

1.1km
See map

Facilities & services

Popular facilities
Restaurant
Free WiFi
24-hour front desk
Luggage storage
General
Designated smoking area
Accessibility
Bicycle rentals
Street parking
Safety & security
Safety deposit box
Reception services
Concierge
ATM/Bank
Tourist info desk
Fast check-out
Multilingual staff
Health & fitness
Outdoor Swimming pool
Food & drink
Free breakfast
Activities
Library
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Other fees

Nearby parking fee: MXN 150 per day (16 ft away; open 10:00 AM to 10:00 PM)

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite to eat at Coloretta, a poolside restaurant, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.

See all policies

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