Hotel Hamburg

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

My room was very small with wore down nasty thread bare carpet and too much furniture for the space. The bed height was extremely low and uncomfortably. Hotel Hamburg is located in a very questionable area with a lot of seedy people. Location to Central Train station, the continental breakfast and working heat best thing I can say about Hotel Hamburg! Don’t be out on the streets after dark.

I am a female 23 years old and I was traveling with two of my friends. This place is absolutely awful to stay. The area around it is terrifying, especially for young women. I read the reviews on this hotel and they did not describe it accurately. My friends and I checked in, went into the room, (smelled like mildew and wet towel) and immediatelyd booked a new hotel. We made the choice to lose our money and go to the new hotel because it was not worth our safety. I did not get a refund but I didn’t expect to because when I booked, it said non refundable. Do not stay here if you are a women or a solo traveler. The man at the front desk was very rude and off putting, and I didn’t feel safe staying there.

Was above a sex shop in a very scary area. Never went in, left immediately and got a better hotel on the other side of town.

Staff was friendly and helpful. The room was clean and spacious. The lack of plug sockets was a challenge for a family of 5 and all the devices we need to keep charged, but we managed ok.

Helpful and friendly staff Room very clean Decent breakfast with enough options Lighting in the room was poor Good location...the neighbourhood is a bit dodgy but I felt safe enough...main station and public transport very close

The beds are comfortable and that’s about the only real positive. Dated tired and cramped spaces. Staff helpful though and the breakfast was ok.

The staff was very pleasant and friendly! The room was comfortable and very clean.

Staff and breakfast great. Sex shop on ground floor and rough neighbourhood made the stay uncomfortable. Mold/mildew in bathroom. Cheap and convenient for our purposes but will stay elsewhere next time.

It was amazing

You get what you pay for. Pros: The rooms are clean for the most part and roomy enough for European standards. Breakfast is good. close to train station and easy access to transit. Staff is friendly. seems like a family run business, so don't expect formal service. Many good restaurants and cafes/bakeries close by. Cheap for what it offers in terms of amities compared to other similar hotels. Cons: Carpet is old and needs cleaning, especially in the hallways and stairs. Located on busy street, can hear noise till like at 2-3 am. A few homeless, drug addicts it seems, and perhaps sex workers in front of the building. There is even a sex shop next door. Homeless people often use the entrance for shelter and other purposes. As sketchy as it may seem, the "street" people are not aggressive or anything, though some may try to make eye contact and even solicit, most of the time they mind their own business and won't bother passer by's or hotel patrons.