Adora Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great staff, breakfast was good, Location was good

Great location, lovely rooftop bar, nice staff, comfortable beds, good shower, clean

I booked this hotel because they advertise a rooftop bar, sauna, jacuzzi & 24 hour front desk. I got an email from hotel day before checking in about how to access rooftop bar on 10th fl. I let them know in advance I'd be arriving late at night too, which they said was no prob. When I got there, bellman was asleep on couch lobby. Ok. Fine. Front desk guy wakes him to help me. Not a big deal. I get in elevator and sign posted about the 10th floor (rooftop bar etc) closed for renovation. Bummer I think. The next day I hear very loud banging from the renovations (hammer). Ugh. I go into elevator and there is a a dust cloth covered in dirt and debris (from maintenance crew). Now I am starting to feel like why did I pay 4 star price. I had to check out very early when I left which I told front desk about ahead of time. Sure no problem ..they assured me soneone would be available. When checking out both the front desk & bellman were passed out in lobby. It took a while to wake him up. I said I'd leave my bags to get coffee and they'd keep them secure. I grab coffee for 20 mins, come back and they are passed out again. Listen, if I paid $30 a night for the room, I wouldn't complain. But I was charged about $79 a night. Basically paying for amenities that wasn't available as advertised. If you want to book this room & expect sauna/bar etc. Check whether its even open.

central location, friendly staff

I would like to give special thanks to the staff at the customer service desk. Their friendliness and willingness to help with our requests made our stay remarkable and memorable. Special appreciation to Jenny for her smiles and her great help in getting me the tasty cookies! In general, the hotel is clean and comfortable and I would recommend this hotel to my friends!

This place is soo convenient to all the tourist areas. This is my 2nd time staying here and I love the staff here. They’re so sweet. Mike was outstanding. He showed us all the good spots and was very friendly . I will stay again!

Awesome

Very friendly and accommodating staff. Convenient location. Basic accomodation but comfortable enough.

Nice for those on a medium budget. All the staff were really nice and professional. They do keep a high standard of service. The room I had was pretty spacious for two beds. The bathroom was ok. The bathtub was a little high and can be scary for older people trying to get in and out. Also water just sprayed everywhere but the bathroom floors had a drain which did not pose too much of a problem. Just update the bathroom to a shower and it would be safer. Or add a rail for someone to hold into. I enjoyed my stay here.

We had booked an airport pickup through the hotel which costs $30 usd but had to wait 30 mins for the vehicle to arrive - terrible service, should have ordered a 'grab' for quicker service. We addressed it with the hotel, they said that was normal as cars were not allowed within the terminal, which is false as we observed mutiple vehicles coming through. The building could use a modernization as you can tell its dated, the ac within our room wasn't working; therefore, our sleep was terrible. The breakfast buffet had a good selection.